Job Description

Functional Business Analyst cum PMO

Important Information

Location: Singapore

RESPONSIBILTIES

Business Analysis & Requirements Management

• Support Business Unit specialists and senior analysts in gathering, documenting, and validating business requirements.
• Assist in analysing current (“as‑is”) and future‑state (“to‑be”) business and operational processes.
• Provide PMO support across innovation projects, including maintaining project plans, RAID logs, status trackers, and documentation.
• Support project governance activities such as scheduling meetings, preparing materials, tracking actions, and documenting minutes.
• Assist in monitoring project progress, key milestones, risks, and dependencies.
  • Document functional and non‑functional requirements using approved templates and standards.
  • Maintain requirement artefacts and support traceability across the project lifecycle.
  • Assist in assessing the impact of change requests on scope, timelines, and delivery.

  Functional Design & Solution Alignment

  • Support the transition of requirements to System Analysts and technology teams, ensuring clarity and completeness of documentation.
  • Participate in requirement walkthroughs, design discussions, and clarification sessions with business and technical stakeholders.
  • Track requirement updates, assumptions, and dependencies, and highlight potential issues early.

  Testing

  • Support the review of test plans and functional test scopes prepared by the testing team.
  • Assist in System Integration Testing (SIT) and User Acceptance Testing (UAT) activities, including test preparation, defect logging, tracking, and follow‑ups.
  • Validate test outcomes against documented requirements and support issue resolution.

  PMO & Project Support

  • Support preparation of project status updates and reports for stakeholders and management.

  • Provide PMO support across innovation projects, including maintaining project plans, RAID logs, status trackers, and documentation.
  • Support project governance activities such as scheduling meetings, preparing materials, tracking actions, and documenting minutes.
  • Assist in monitoring project progress, key milestones, risks, and dependencies.

REQUIREMENTS

Education:

• Bachelor’s Degree in Computer Science or Finance or Engineering or Data Science

Essential:

• 2–5 years of experience in business analysis, project support, PMO, or related roles.
• Basic understanding of business analysis concepts, SDLC, and/or Agile delivery methodologies.
• Exposure to finance, banking systems, data, or emerging technology projects is advantageous.
• Strong attention to detail with the ability to document requirements and track activities accurately.
• Proficient in Microsoft Excel and PowerPoint for analysis, reporting, and presentations.
• Familiarity with project tracking and documentation tools (e.g. Project, Jira, Confluence, SharePoint) is a plus.
• Strong organizational and time‑management skills, with the ability to manage multiple tasks concurrently.
• Good communication and interpersonal skills, with a willingness to learn and collaborate across teams.

About Encora

Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.

At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality