This is a remote position.

Work Mode:
Remote (Colombia/LATAM) · Full-time
Languages:
Bilingual Spanish / English (B2 minimum; C1 preferred)
Start:
Immediate

Turn business need into
clear requirements
,
user stories
, and
Figma prototypes
that the engineering team can execute. You will collaborate with clients and internal teams
in Spanish and English
, and support
pre‑sales
(demos, scoping, estimates).

Responsibilities

• 
  Lead client
  discovery
  (interviews, workshops, process mapping) and document findings.
• 
  Write
  user stories
  ,
  acceptance criteria (Given/When/Then)
  , use cases, and
  PRD/SRS
  .
• 
  Design
  wireframes and interactive prototypes
  in
  Figma
  for validation.
• 
  Define
  scope and prioritization
  and maintain the
  backlog
  .
• 
  Pre‑sales support:
  prepare demos/POCs, do high‑level estimates (t‑shirt sizing/story points), and contribute to
  proposals/SoW
  .
• 
  Collaborate with Tech Lead, QA, and PM to ensure
  feasibility, traceability, and handoff quality
  .
• 
  Communicate, present, and document in ES/EN
  (meetings, notes, PRDs, prototypes).

Nice to Have

• 
  Experience in
  B2B SaaS
  , integrations (Zoho, Azure, CRM/CPaaS).
• 
  Product analytics exposure.
• 
  Familiarity with
  Zoho Projects/CRM/Desk
  or
  Zoho Creator
  .

Tooling

Figma/FigJam, Miro, Jira or Zoho Projects, Confluence/Notion, basic Postman, diagrams.net, etc.

Requirements

• 
  3–5 years
  as
  Functional Analyst / Business Analyst
  in custom software or consulting.
• 
  Portfolio or samples showing
  Figma prototypes
  and functional deliverables (PRD/SRS).
• 
  Hands‑on experience writing
  user stories
  and
  BDD acceptance criteria
  .
• 
  Process modeling
  and functional understanding of
  APIs
  .
• 
  Client‑facing communication and workshop facilitation.
• 
  Bilingual ES/EN (B2; C1 preferred)
  — able to
  lead sessions, document, and present
  in both languages.

Benefits

• 
  Contract:
  Employee.
• 
  Compensation:
  Competitive, based on experience (
  include salary expectation
  ).
• 
  Benefits:
  remote work, flexible hours, learning path in AI/Zoho, career growth.