Job Description

Functional Analyst (Senior) – Healthcare & Business Process Analysis

Location: Brussels (Hybrid – minimum 2 days/week on-site)
Language Requirements: Dutch, French, and English (professional level)
Methodology: Agile / Scrum

We are seeking an experienced Functional Analyst to support the analysis and optimization of business processes within a large healthcare and social security environment. The role focuses on understanding current and future business processes, facilitating workshops, gathering requirements, and producing high-quality functional documentation that enables successful solution implementation.

Key Responsibilities

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  Analyze and document current and future business processes.
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  Organize and facilitate workshops, interviews, and stakeholder meetings.
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  Gather, structure, and validate business requirements.
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  Create functional documentation, use cases, user stories, process models, and specifications.
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  Model business processes using BPMN and UML.
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  Ensure implemented solutions align with agreed business requirements.
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  Collaborate closely with business stakeholders, project teams, and development teams.
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  Support testing activities and validate delivered solutions.
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  Assess cross-functional impacts of business and process changes.

Required Skills & Experience

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  Extensive experience as a Functional Analyst in complex IT projects.
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  Strong knowledge of Agile/Scrum methodologies.
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  Experience with BPMN process modeling.
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  Knowledge of UML, Use Cases, User Stories, and functional specifications.
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  Experience supporting testing and validation activities.
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  Excellent workshop facilitation and stakeholder management skills.
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  Strong analytical, communication, and documentation abilities.
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  Ability to translate business needs into practical functional solutions.

Soft Skills

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  Strong communication and facilitation skills.
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  Analytical and critical thinking mindset.
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  Ability to conceptualize and simplify complex processes.
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  Cross-functional and strategic thinking.
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  Collaborative, structured, and detail-oriented approach.

Working Conditions

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  Hybrid work model with a minimum of 2 days per week on-site in Brussels.
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  Flexible working environment within a large public-sector digital transformation program.
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  Long-term assignment with strong stakeholder interaction and societal impact.