Job Description

The Business Systems Functional Analyst is responsible for supporting, optimizing, and enhancing all finance related business processes within the organization’s ERP platform. This includes general ledger, accounts payable, accounts receivable, billing, cost accounting, financial reporting, and other finance functional areas. The role partners closely with finance leadership and end users to ensure ERP and connected financial applications effectively support day to day financial operations while enabling accurate, compliant, and efficient financial workflows.

Serving as a key functional subject‑matter expert, The Business Systems Functional Analyst translates business needs into well‑defined functional requirements, configurations, and process improvements. The role works in close coordination with the Technical ERP Analyst and broader IT team to ensure system changes are accurate, tested, documented, and well adopted by the business. Success in this role requires a strong understanding of distribution operations, attention to detail, and the ability to communicate clearly with both technical and non‑technical stakeholders.

This position can be based in any of the regions in which Rheem operates its distribution network included in our Rheem Air Distribution division. Our ideal candidate is located near one of our Rheem Air Distribution location headquarters, including Houston, TX, Kimberly, WI, Islandia, NY, Burlington, NJ, or Dayton, OH. This is NOT a remote position, and will be in-office at the closest RAD location.

• Serve as the primary functional point of contact for ERP related questions, issues, and process improvement opportunities across the business, including responsibility for supporting and optimizing third‑party software platforms that fall within the finance functional domain.
• Support the evaluation, onboarding, and functional adoption of new third‑party software tools, including requirements definition, business validation, integration coordination, testing, documentation, and end‑user enablement.
• Analyze, document, and design end to end business processes, ensuring alignment between operational needs and ERP capabilities.
• Configure and maintain ERP functional settings, workflows, business rules, screens, and user roles in accordance with approved standards.
• Govern and maintain ERP master data, including customers, vendors, items, pricing, and organizational structures, ensuring accuracy and consistency.
• Partner with business stakeholders to gather and refine functional requirements for system enhancements, new features, and process changes.
• Collaborate closely with the Technical ERP Analyst to translate functional requirements into technical designs, configurations, and customizations.
• Participate in ERP testing activities, including unit testing, integration testing, user acceptance testing (UAT), and regression testing.
• Support ERP upgrades, patches, and release cycles by validating functional impacts and assisting with deployment readiness.
• Develop and maintain standard operating procedures (SOPs), training materials, job aids, and user documentation related to ERP processes.
• Deliver and support end‑user training, including onboarding new users and reinforcing best practices for system usage.
• Assist with change management efforts by supporting communication, training coordination, and post‑deployment stabilization.
• Identify opportunities to improve usability, efficiency, data quality, and compliance through ERP process optimization.
• Perform other duties as assigned in support of enterprise systems and business objectives.

• Bachelor’s degree in Information Systems, Business, Operations, or a related field, or equivalent professional experience.
• 3+ years of functional experience supporting or working with ERP systems in a distribution, manufacturing, or multi‑branch environment.
• Solid understanding of Finance functional areas.
• Experience gathering business requirements, documenting workflows, and supporting system configuration or enhancements.
• Strong analytical, problem‑solving, and documentation skills.
• Ability to communicate clearly and effectively with non‑technical users and operational leaders.

Preferred Qualifications

• Experience supporting ERP implementations, major enhancements, or system upgrades.
• Familiarity with distribution‑specific ERP concepts such as pricing, rebates, inventory replenishment, and order management.

• Experience working closely with technical resources on ERP customizations and integrations.

As a leader at Rheem, how you achieve results is as important as the results you achieve. While LEADING SELF, you will be expected to demonstrate the following competencies and behaviors:

• Adapting
• Business Understanding
• Collaborating
• Communicating Effectively
• Continuously Improving
• Customer-Orientation
• Developing Self
• Focusing on Results
• Influencing
• Managing Relationships
• Managing Work
• Problem Solving & Decision Making

Equivalent combination of education, experience, and skills may supplement above minimum job requirements.

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#LI-Onsite

At Rheem, we engineer products for life. For home life. For work life. For the life of the planet we all share. Backed by over 100 years of expertise, we’re passionate about product innovation and boldly committed to sustainability. Our full line of global air and water solutions deliver reliable performance, comfort and energy savings for residential and commercial applications worldwide. From engineers to accountants, sales professionals to support experts, Rheem depends on people to power our innovations. Join Rheem and help shape the future of products that impact lives—every day.
Our Behavior Based Values set us apart:

• Listening to Understand – Open mind, learning from others, accepting feedback, embracing the objective
• Contributing Respectfully - Sharing opinions, valuing ideas, sharing opposing perspectives with respect
• Thinking Creatively – Applying creativity, seeking improvements, understanding from the customers’ lens
• Acting with Responsibility – Owning decisions and actions, acting with integrity, embracing accountability

Rheem is an Equal Opportunity Employer. Rheem encourages all qualified candidates to apply, including those of any race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The job description above has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Equivalent combination of education, experience, and skills may supplement above minimum job requirements.

For U.S. Based jobs, please note that Rheem is unable to hire candidates to be employed in the following states: Alaska, District of Columbia, Hawaii, Idaho, Mississippi, Montana, New Mexico, North Dakota, or Vermont.

Rheem and its subsidiaries do not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee.