emergiTEL

Functional Analyst- 2026-81

emergiTEL  •  $90 - $95/hr  •  Canada (Remote)  •  19 hours ago
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Job Description

Posting ID: 2026-81

Position Title: Functional Analyst

Pay Rate: 90-95$/hr Incorp

Job Description: Technical Functional Analyst Accountabilities:

  • Become a subject matter expert in the API Product by understanding the end-to-end business client journey.
  • Conduct market research to support the API Product in the discovery phase of new features and products.
  • Draw insights from data to suggest product enhancements that will improve the user experience.
  • Coordinate with engineering teams to deliver functional solutions, including translating business requirements into formal user stories and technical specifications.
  • Manage epics and user stories within JIRA to reflect product strategy and roadmap and maintain high team effectiveness.
  • Support Business Solutions and engineering teams in Pre-Sales meetings.
  • Support business clients with onboarding to API Product suites.
  • Update / Write Swagger and Open API Specifications.
  • Document API features and processes using Lucid, and Confluence.

Technical Functional Analyst Requirements:

  • Strong analytical and organizational skills
  • Exceptional communication skills, both oral and written
  • Business, design, communications, or software engineering background
  • Enthusiastic and curious about the user experience
  • Evidence of data-driven decision making
  • Bonus: 1-2 years experience working in a business or technical role
  • Bonus: Previous experience working as a Functional Analyst
  • Bonus: Previous experience in digital banking, financial technology, or the banking industry

Top Skills:

  1. Strong analytical and organizational skills
  2. Exceptional communication skills, both oral and written
  3. Ability to consult / people skills
  4. Be able to create state and process diagrams
  5. Able to work Independently

Project Description: Support the API C4E with the "API Product Progression" and "Integration Acceleration" programs. Functionally understanding API Products, development, integration, and security to support teams to create, sell, onboard, and support these products / workstreams.

Team size: Medium (5-15)

Number of Years Experience: 5

Level of Communication: 5

Anticipated Weekly Hours : 40

Work Location: Remote, preference for Alberta-based candidates but open to anywhere in Canada.

If Hybrid, How often will they be expected onsite?: Only for team meetings

Is travel expected?: N

Possibility of Extension?: Possibility for extension

emergiTEL

About emergiTEL

At emergiTEL, we are redefining what it means to connect exceptional talent with visionary organizations. Since our inception in 2006, we have built our reputation as a purpose-driven leader in recruitment and HR solutions. Our unique three-dimensional screening process goes beyond technical qualifications, delving into the critical aspects of soft skills and cultural alignment to deliver talent that truly transforms organizations.

emergiTEL is a National Tier-1 staffing supplier to top North American brands in IT, Telecom, Retail, Banking, Insurance and Consulting verticals . We are a recognized-leader for providing the best placements, retention, and re-hire ratios.

emergiTEL is more than a recruitment firm—we are your strategic partner for workforce transformation. Our global footprint enables us to operate seamlessly across major markets while maintaining a boutique approach to service. We are known for anticipating client needs, challenging conventional thinking, and delivering innovative solutions that create lasting value.

We proudly serve a diverse range of organizations, from ambitious start-ups to global enterprises, spanning private, public, and not-for-profit sectors. Our clients return to us not just for the results we deliver but for the trust we build through every engagement.

The foundation of emergiTEL’s success lies in our people and principles. We cultivate a dynamic and inclusive culture that champions creativity, adaptability, and authenticity. By empowering our team to think differently and act boldly, we consistently achieve extraordinary results for our clients.

Our values are rooted in integrity, excellence, and collaboration. From leveraging cutting-edge technology to fostering genuine partnerships with clients and candidates, we ensure that every interaction is marked by trust and mutual respect.

By understanding the intricate balance of skill, character, and culture, we help organizations uncover the right talent at the right time.

Industry
HR & Recruiting
Company Size
51-200 employees
Headquarters
Richmond Hill, CA
Year Founded
2006
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