Job Title Software Developer
Department IT Operations / Development
Reports To Head of IT Operations
Team Works alongside the existing Front End and Back End development teams
Location Remote (South Africa), aligned to UK working hours
Employment Type Full-time
About us
We help businesses seamlessly integrate modern technologies, automation, and AI agents—without disrupting what makes them unique.
Our approach is simple: we analyse your business processes, identify time-consuming tasks, and implement AI- driven solutions that take the workload off your employees, freeing them up for higher-value activities.
About the Role
We are looking for a flexible, full-stack developer to join the team building and maintaining an internal CRM platform. The platform combines a cloud database backend with automated workflows and integrations to a range of third-party systems, supporting core business operations end-to-end. This role will work closely with the Front End and Back End development teams, providing flexible support across both areas as priorities shift. The ideal candidate is comfortable moving between UI work and data/integration work, communicates clearly about progress and blockers, and treats documentation as a core part of the job rather than an afterthought. The role also acts as a point of support for end users, helping them use the system effectively and resolving general IT issues as they arise.
Key Responsibilities
• Develop and maintain front-end features for the platform, ensuring a clean, usable interface for end users.
• Build and maintain back-end logic, including database schema, queries, and API endpoints.
• Support and extend automation workflows that connect the platform to other business systems.
• Assist with data transformation and cleaning tasks, such as record normalisation, deduplication, and validation.
• Troubleshoot and resolve bugs across the stack, using a test-and-verify approach (screenshots, logs, and reproducible steps) rather than working from assumptions.
• Collaborate with the Front End and Back End teams on shared components, code reviews, and technical decisions, flexing between areas as the team's priorities require.
• Maintain clear, up-to-date documentation for all development work — including code comments, integration notes, and change logs — so that work is understandable and maintainable by the wider team.
• Participate in planning and provide input on technical approach, timelines, and risk areas.
• Provide first-line support to system users, helping them navigate and use the platform effectively.
• Provide general IT support to staff as needed, troubleshooting everyday technical issues and escalating where appropriate.
• Follow secure coding and data-handling practices appropriate to a platform holding personal information.
Required Skills and Experience
• Demonstrated experience with full-stack development, comfortable working across both front-end and back-end layers.
• Practical experience with modern front-end technologies (e.g Languages such as HTML/CSS). Node App Development with an ideal stack/framework (ie Vite, NextJS, React or similar frameworks), A must-have: JavaScript (Or JS with Basic Understanding intro to TypeScript).
• The use of Git systems including the basic understanding of the commands and system functionality with the popular Git Apps ie GitHub (version control, pull requests, code review workflows).
• Practical experience with back-end/database technologies.
• Understanding of REST APIs and experience integrating third-party services.
• Strong debugging skills and a methodical, evidence based approach to problem-solving.
• Excellent written communication skills, with the ability to produce clear technical documentation.
• Comfortable providing basic user support and troubleshooting general IT issues.
• Willingness to learn is key - the above languages and frameworks must serve as a catalyst to continuous learning and adaptation
• Important note - Keenness to adapt to the use of AI to AID in more efficient and effective development - (ie. Practical Logical Experience through the SLDC and Development Flow - not relying on purely AI or LLM Generation).
Prior Knowledge of Systems (Advantageous)
Prior hands-on experience with any of the following will be highly advantageous:
• Supabase (or similar Postgres/BaaS platforms)
• n8n (or similar workflow automation tools, e.g. Zapier, Make)
• Zoho (Recruit, CRM, or other Zoho applications)
• Other CRM, recruitment, or business systems and their APIs
Key Attributes
• Detail-oriented — catches edge cases and inconsistencies before they become production issues.
• A genuine team player who collaborates well with the Front End and Back End teams and our wider team, communicating proactively.
• Diligent about documentation — records decisions, changes, and processes as a matter of habit, not just when asked.
• Flexible and adaptable, able to switch between front-end, back-end, integration, and support work as priorities change.
• Patient and clear when supporting users with system or general IT issues.
• Self-motivated and comfortable working remotely and asynchronously across time zones.
Working Arrangements
• Remote position based in South Africa, with working hours aligned to UK business hours.
• Reports to the Head of IT Operations, working day-to-day alongside the Front End and Back End development teams.
