Job Description

Join the DFCU Financial team today, and discover the benefits, rewards and development opportunities from one of the largest and best managed credit unions in the country.

Are you a detail-oriented professional with a passion for accuracy and security? As a Vault Teller, you’ll play a critical role in managing cash operations, balancing vault transactions, and ensuring branch efficiency. You’ll work closely with the branch team, maintain compliance with vault procedures, and provide exceptional service by identifying financial opportunities for our members. If you thrive in a fast-paced environment, have strong cash-handling experience, and enjoy contributing to a team’s success, we’d love to have you on board!

The Opportunity: Our Livonia branch is seeking a full time Vault Teller to join their team.

What You’ll Do

• Balance vault and branch transactions.
• Compliance with established vault processes.
• Maintain branch operations log book and associated tasks.
• Open cash box daily and work on the cash line.
• Meet personal sales goals.
• Approve transactions as authorized.
• Assist co-workers with transactions and procedures, as requested.
• Complete daily work accurately and in a timely manner.
• Make decisions, when necessary, according to policy and procedure and within approved limit.
• Provide superior service to members by actively promoting and communicating financial opportunities.
• Refer interested members while maintaining quality standards.
• Assist in the efficient operation of the cash area.
• Maintain product knowledge to efficiently serve members.
• Keep current on individual and team sales and service results.
• Participate in the Branch Team Development program.
• Support the organizational goals and values.
• Saturday hours required.
• Flexible work schedule; ability and willingness to work at any one of our branch offices.
• Additional meeting and training times required; travel may be required.

What You'll Need:

• High school diploma, or equivalent.
• One year goal driven sales experience in a financial or retail environment.
• Two years cash handling experience with vault experience in a financial institution, preferred.
• Attention to detail and ability to multitask.
• Ability to work in a fast paced, goal-oriented environment.
• Proficient in Microsoft 365.
• Demonstrated analytical and problem-solving skills.
• Able to initiate and embrace change.
• Excellent interpersonal skills, including written and verbal communication, and ability to work in a team environment.
• Ability to move or lift up to 50 lbs., usually coin.
• Ability to perform with minimum supervision.

What We Offer

• Monthly cash incentives for meeting performance goals
• Employee bonus program
• Paid lunch time
• Employee referral payouts for recruiting your friends and family
• Paid time off
• Paid holidays (13 per year)
• 401k plan match, dollar for dollar up to 4%
• 401k additional employer contribution after one year at 5%
• Tuition reimbursement / Education assistance
• Medical, dental and vision insurance effective date of hire
• Health savings account (HSA)
• Flexible spending accounts for medical and dependent care expenses
• Adoption assistance for qualified expenses maximum $10,000 per child
• Wellness initiatives and reimbursements
• Pre-paid legal services plan
• Identity protection plan
• Accident supplemental plan
• Short- & long-term disability plans paid for by company
• Company provided basic life insurance of $50,000 plus supplemental for employee, spouse, and child
• Pet Insurance
• Free financial planning assistance
• Numerous fun employee events throughout the year
• Volunteer and community engagement opportunities
• Employee loan discounts (closed-end loans)
• Service / anniversary awards
• Employee discounts for company logo wear
• Recognition and awards for outstanding team and individual performance (branch and member service center employees)
• Ongoing training opportunities
• Leadership development program
• Flexible scheduling for students

Equal Opportunity Employer / Disabled / Veterans