Job Description

Responsibilities

• Supervise and support security officers during assigned shifts.
• Ensure all posts are properly staffed and provide coverage when needed.
• Conduct roll call, post inspections, and routine patrols.
• Train, coach, and mentor security officers on site procedures and company expectations.
• Maintain daily activity reports, incident reports, and other required documentation.
• Respond to incidents, emergencies, and customer concerns in a professional manner.
• Communicate staffing needs, attendance issues, and performance concerns to Operations.
• Ensure officers maintain a professional appearance and follow company policies.
• Serve as the primary liaison between the client, Operations, and security staff.
• Assist with scheduling, shift coverage, and overtime needs as directed.
• Perform additional duties as assigned.

Qualifications

• High school diploma or GED required.
• Previous security experience required.
• Prior supervisory or team lead experience preferred.
• Strong leadership, communication, and problem-solving skills.
• Ability to write clear and accurate reports.
• Basic computer skills and proficiency with Microsoft Office.
• Reliable transportation and the ability to work a flexible schedule, including nights, weekends, and holidays as needed.
• Must successfully pass a background check and drug screening.

Preferred Qualifications

• Military, law enforcement, or corrections experience is a plus.
• Experience supervising security operations in retail or industrial environments.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to work indoors and outdoors in various weather conditions.
• Ability to respond quickly to emergencies.
• Ability to lift up to 25 pounds, if necessary.

Why Join OPS Security Group

• Competitive pay
• Opportunities for advancement
• Ongoing training and professional development
• Supportive leadership team
• Stable, growing organization