Job Description

Join the DFCU Financial team today, and discover the benefits, rewards and development opportunities from one of the largest and best managed credit unions in the country.

Are you passionate about providing exceptional service and helping members with their financial needs? As a Teller, you’ll be the first point of contact for our members—processing transactions with accuracy, maintaining cash standards, and offering financial solutions that make a difference. You’ll build relationships, meet referral goals, and contribute to a positive branch environment. If you thrive in a fast-paced, team-oriented setting and have strong attention to detail, we’d love to have you join our team!

The Opportunity: Our Walker branch in Grand Rapids, MI is seeking a full time Teller to join their team.

What You’ll Do:
• Efficiently process daily work in a multi-tasking environment.
• Accurately process teller transactions and maintain cash balancing standards.
• Adhere to all policy and procedures, including branch compliance and security procedures.
• Provide superior service to prospective and existing members.
• Maintain product and service knowledge to assist our members.
• Meet individual referral goals and service standard expectations.
• Assist in any area of the branch as needed.

What You'll Need:
• High school diploma or equivalent.
• Customer service, cash handling, and balancing experience.
• Strong computer skills.
• Attention to detail.
• Ability to function as a team player in a fast paced, goal-oriented environment.
• Excellent communication skills to discuss and refer our products and services to members.
• Ability to move or lift up to 50 lbs., usually coin.
• Saturday hours required on a rotational schedule.
• Flexible work schedule.

What We Offer:
• Monthly cash incentives for meeting performance goals
• Employee bonus program
• Paid lunch time
• Employee referral payouts for recruiting your friends and family
• Paid time off
• Paid holidays (13 per year)
• 401k plan match, dollar for dollar up to 4%
• 401k additional employer contribution after one year at 5%
• Tuition reimbursement / Education assistance
• Medical, dental and vision insurance effective date of hire
• Health savings account (HSA)
• Flexible spending accounts for medical and dependent care expenses
• Adoption assistance for qualified expenses maximum $10,000 per child
• Wellness initiatives and reimbursements
• Pre-paid legal services plan
• Identity protection plan
• Accident supplemental plan
• Short- & long-term disability plans paid for by company
• Company provided basic life insurance of $50,000 plus supplemental for employee, spouse, and child
• Pet Insurance
• Free financial planning assistance
• Numerous fun employee events throughout the year
• Volunteer and community engagement opportunities
• Employee loan discounts (closed-end loans)
• Service / anniversary awards
• Employee discounts for company logo wear
• Recognition and awards for outstanding team and individual performance (branch and member service center employees)
• Ongoing training opportunities
• Leadership development program
• Flexible scheduling for students

Equal Opportunity Employer / Disabled / Veterans