Job Description

Kurt Geiger | About Us

We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.

MAIN AIM:

Maintaining stockroom areas to company standard support the sales team. To serve customer and maintain, high / luxury customer service.

RESPONSIBILITIES:

• Taking ownership and providing support in all areas of stock related duties, across all departments in store. Including Ladies / Mens / Kids and Online – driven by ever changing business needs on a day to day basis

SHOP FLOOR SUPPORT

• Demonstrate a strong understanding of the brands stocked in store, the stockroom running order, ensuring immaculate house keeping standards at all times.
• Control the communication process between shopfloor and BOH teams to ensure a seamless operation - through operating the instore radios.
• Thrive in working in a fast pace environment where the customers needs are at the forefront
• Always maintaining a professional manner when on the shopfloor

PUTTING DELIVERY AWAY

• Always ensure stock is put away on relevant shelving and not on the stock room floor, ensuring that the bar-code labels are clearly visible brand, in colour, alphabet and size order, if required, and in compliance with the Manual Handling Regulations.
• Ensure that stocks from different departments are not mixed.
• Ensure careful handling of Company merchandise to prevent any unnecessary damage, maintaining a high standard of stock maintenance, including guidelines around SHOE BOX ETIQUETTE
• Assist in the preparation for Branch stock takes.
• Ensure that the stockrooms are kept clean and tidy at all times, removing any empty boxes or rubbish as required.
• Assist in the housekeeping of the Branch interior and displays, when required.
• Ensure full awareness and knowledge of Company and Branch security procedures to help to protect the interests of the Company as regards Stock Management
• Be fully aware of and comply with the Company Policies and operating Procedures as laid down by Kurt Geiger and host store requirements.
• Maintain a high standard of self-presentation at all times as laid down in the Company Business Dress Code and project the culture, image and professionalism of the organisation at all times.
• Maintain a good attendance and punctuality record
• Carry out any reasonable request by the Branch Manager to ensure and assist with the smooth and efficient running of the Branch, including support across all departments for which you are responsible for
• Liaise with all levels of staff and Management in a timely and efficient manner.
• Bring to the attention of the Manager any issues or concerns that may have a detrimental effect on the business, including any concerns around security

KPI’s

• Odds management – investigations / resolutions
• Stock take accuracy – (0.3% target)
• Absence and Lateness
• Radio Etiquette
• Monitor / investigate missing stock
• Stock room standards

Requirements

• Previous experience working within a fast paced stock room role
• Ability to plan, organise, multitask

Benefits

• Competitive basic salary
• Enviable discounts

If you’re successful, you will work for a business which recognises that amazing people are the key to driving our business forward and fulfil our vision of being the world’s leading multi-channel retailer of luxury branded shoes and accessories. We are a fast-paced business where no two days are the same, so you will need to be adaptable; but we will reward your hard-work, commitment and loyalty with a fantastic benefits package and very real opportunities for progression.

We Are One

For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | Against Racism