Job Description

BEAUTYSPACE is a leading curator of clean, sustainable, and cruelty-free beauty products, offering a premium assortment of skincare, makeup, and wellness essentials. Known for its presence in forward-thinking retail spaces like Bloomingdale’s, Beauty Space delivers elevated, conscious beauty experiences. Through its B2B digital platform, the brand also connects beauty professionals and brands, fostering global collaboration and innovation in the beauty industry.

BEAUTYSPACE is part of the PCA Group of Companies (PCA) — a privately-owned, global beauty holding company founded 36 years ago. Led by the founders and the next generation of the family, PCA employs ~1,500 people across five global locations. With a focus on omnichannel distribution and fulfillment, PCA operates through multiple subsidiaries with distinct leadership and business strategies.

We are seeking a motivated and detail-oriented Operations/Sales Associate to join our dynamic team. The ideal candidate will play a crucial role in enhancing the customer experience through effective sales techniques and operational support. This position requires a strong understanding of retail operations, excellent communication skills, and the ability to work collaboratively in a fast-paced environment.

Responsibilities

• Engage with customers to provide exceptional service and support throughout their shopping experience.
• Utilize upselling techniques to promote additional products and services that meet customer needs.
• Maintain accurate stock levels and assist in inventory management to ensure product availability.
• Ensure team is set up for success with appropriate stock levels on the salesfloor.
• Perform retail math calculations to assist with pricing, discounts, and promotions effectively.
• Operate cash handling processes efficiently, including cash register operations and transaction processing.
• to educate customers about features and benefits, enhancing their purchasing decisions.
• Utilize Point of Sale (POS) systems for transactions, returns, and exchanges while ensuring data accuracy.
• Exhibit strong phone etiquette when responding to customer inquiries or concerns over the phone.
• Collaborate with team members to maintain a clean and organized store environment that reflects our brand standards.

Requirements

• Previous experience in retail or customer service is preferred but not mandatory.
• Strong upselling skills with a proven ability to sell products effectively.
• Familiarity with cash handling procedures and experience operating cash registers is advantageous.
• Basic knowledge of retail math concepts for pricing and inventory management.
• Experience with is a plus, showcasing the ability to engage customers effectively.
• Proficiency in using POS systems for smooth transaction processing.
• candidates are encouraged to apply, as language skills can enhance customer interactions.
• Excellent phone etiquette and communication skills are essential for providing outstanding customer service.

Join our team as an Operations Associate where you will have the opportunity to contribute positively to our customers' experiences while growing your skills in a supportive environment!

Job Type: Full-time

Expected hours: 36 – 40 per week

Work Location: In person Bloomingdales NYC

What we offer:

• Phenomenal discounts on products within the beauty industry and beyond
• Medical, Dental, and Vision along with supplemental benefits available after 60 days
• 401 (k) available after 1 year of service with up to a 4% match
• 12 days PTO
• Salary is commensurate upon experience, $21.00 - $24.00 per hour

Equal Opportunity Employer

The PCA Group of Companies is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other status protected under applicable federal, state, or local laws.