Job Description

The Florida Panthers enter the 2025-26 season as the two-time defending Stanley Cup Champions, having gone to the Stanley Cup Final in each of the past three seasons. The National Hockey League’s southernmost team, the Panthers have reached the postseason in a club-record six consecutive campaigns. The Panthers operate four facilities in Broward County, Florida: Amerant Bank Arena in Sunrise, the Panthers IceDen in Coral Springs, the new state-of-the-art practice facility Baptist Health IcePlex in Fort Lauderdale, as well as the renovated War Memorial Auditorium, which hosts concerts and events for the South Florida faithful.

An organization with deep roots in the community, the Panthers are owned by Vincent J. Viola, a graduate of the United States Military Academy at West Point and a veteran of the U.S. Army. Emphasizing a culture of selfless service both on and off the ice, the Panthers pillar program ‘Heroes Among Us’ honors a United States military veteran at every game and the Florida Panthers Foundation has four main focuses including veterans affairs, children's health and education, raising awareness for the endangered Florida panther and growing youth hockey.

Job Title: Full-Time Security Officer
Department: Security
Reports To: Supervisor of Shiift
FLSA: Non-Exempt
Employment Type: Full-Time
Location: Amerant Bank Arena

The Security Officer plays an integral role in ensuring a safe, secure, and welcoming environment to all employees and guests. Security Officers contribute to building safety by patrolling and monitoring premises and reporting safety conditions. 

Responsibilities Include:

• Coordinating various deliveries
• Accountability of all access of the Arena
• Inventory of equipment
• Controlling and monitoring security cameras
• Monitoring exterior doors to the building and maintaining a secure environment for our visitors
• Controlling guest/vendors access to the Arena
• Ensure all areas are maintained in a professional and clean manner during shift
• Follow safety and security policies, programs and procedures
• Ability to handle the telephone and speak clearly and professionally
• Ability to handle crisis situations in the event of emergency and/or fire
• Work with all departments to ensure the building’s needs are met
• Must conduct building security checks of all floors during 8-hour shift
• Other duties as assigned
  Shfts: 7am-3pm, 3pm–11pm and 11pm–7am

Qualifications:

• Previous experience is a must
• • Applicant must possess a valid Florida Class D Security License
• Passion to work with people and willingness to learn
• Excellent interpersonal, organizational, written and verbal communication skills
• Detail-oriented, team player, professional demeanor and assertive
• Self-motivation and ability to work alone if necessary
• Must have a flexible schedule and be available on weekend/overnights
• Customer service experience
• Well-groomed/clean shaven
• Reliable transportation
• Punctual and dependable individual with a positive attitude
• Must pass background check and drug screening

Education/Training:

• High School Diploma or Equivalent
• *Valid FL Security D License*

Skills Required:

• Effective Oral and Written communication
• Reading
• Conflict Resolution
• Time Management
• Patron Relations
• Self Defense
• Math Aptitude
• Dependability
• Professionalism
• Computer skills, Outlook, Powerpoint & Microsoft Teams

Physical Demands:

• Standing - Particularly for sustained periods of time.
  Walking - Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. To include walking up/down stairs.
  Pushing - Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
• Pulling - Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion.
• Lifting - Raising objects up to 30 pounds from a lower to a higher position or moving objects horizontally from position-to-position.
• Talking - Expressing or exchanging ideas by means of the spoken word.
  Hearing - Perceiving the nature of sounds at normal speaking levels with or without correction.
• Vision - The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned (i.e., custodial, food services, general laborer, etc.) or to make general observations of facilities or structures (i.e., security guard, inspection, etc.).

• Repetitive motion -Substantial movements (motions) of the wrists, hands, and/or fingers.

Position Type/Expected Hours of Work:
This is an hourly non-exempt position. Must be able to work flexible hours, nights, weekends and holidays as needed.

At the Florida Panthers Hockey Club, Arena Operating Company, Panthers IceDen, Sanza Food Service, War Memorial Benefit Corporation, and FLA Team Shop, we strive to make every employee feel valued and respected for who they are and the unique contributions they make. We believe that a diverse and inclusive company is a more innovative and successful company, which is why we aim to infuse diversity, equity, and inclusion (DE&I) into all aspects of our culture and our business.

We welcome all to apply and join our team.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.