Founded by Santa Barbara-born sisters, Margaret and Katherine Kleveland, and a Collective of partners, DÔEN was launched in 2016 and is a digitally-led, multi-channel fashion and lifestyle brand. Our mission is to create lasting, beautiful collections while supporting individuals in all aspects of the organization, supply chain, and community. We work with domestic and international partners who share our values and commitment to gender and social equality, and we give back by partnering with foundations that directly benefit our employees, value chain, and surrounding communities.
We are an Equal Opportunity Employer.
of Duties:
Title: Full Time Sales Supervisor
Classification: Non-Exempt
Salary*: $28.00 - $32.00
Location: Nantucket
General Overview:
We are seeking outstanding supervisor for our Hamptons location. You’ll be joining a company that’s inclusive and celebrates multiple approaches and views as we believe diversity drives creativity and growth. We work hard to foster a culture of honesty, integrity and collaboration where growth is not only encouraged but expected. A DÔEN sales supervisor is essential to the team ensuring a profitable and service minded shop. Responsible for driving client experience, taking initiative, delegating tasks and providing feedback to team members. The sales supervisor works closely with the store manager assisting in leadership duties as called upon.
Responsibilities:
Sales, Client Experience & Clienteling:
● Deliver a thoughtful, elevated, and personalized client experience aligned with contemporary -to-luxury service standards
● Actively sell on the floor, contributing to individual and store sales goals(UPT, AOV, conversion)
● Build, maintain, and grow a personal client book through intentional clienteling efforts
● Proactively follow up with clients via approved communication channels regarding new arrivals, styling recommendations, and events
● Support store-wide clienteling initiatives and appointments-based selling
● Serve as a role model for elevated selling behaviors, product storytelling, and relationship-building
Sales Floor Leadership:
● Support day-to-day sales floor execution and flow during assigned shifts
● Act as a point of support for sales associates when leadership is present or briefly unavailable
● Reinforce service standards, selling behaviors, and clienteling best practices in real time
● Help foster a positive, professional, and collaborative sales environment
Operations & Store Support:
● Open and close the store as needed, including cash handling and end-of day procedures
● Support daily operational tasks such as shipment processing, replenishment, and stockroom organization
● Assist with inventory accuracy, cycle counts, and loss prevention best practices
● Ensure the sales floor is consistently merchandised, organized, and visually aligned with brand standards
● Communicate operational updates, observations, and opportunities to store leadership
Qualifications & Experience:
● 2-4 years experience in contemporary or luxury retail
● Previous senior sales, key holder, or supervisory experience preferred
● Proven strength in clienteling and relationship-based selling
● Strong communication skills with a warm, confident presence
● Highly organized with strong attention to detail and follow-through
● Comfortable balancing active selling with operational responsibilities
● Flexible availability, including weekends, evenings, and holidays
* Compensation will be determined based on experience and other factors permitted by law.
DÔEN is a Los Angeles-based line inspired by nostalgia for the California of decades past. Driven by the shared desire to make elevated yet wearable pieces for the everyday, we strive to bring more than a boutique shopping experience to you but to use DÔEN to connect with our customers, build an open community, and foster relationships with the inspiring individuals who wear our clothes throughout their lives. As a women-owned company, a cornerstone of the DÔEN brand mission is supporting women in the workplace and in the supply chain.
We are intentional when selecting our manufacturers, partnering only with factories that share our values. We are proud that our production partners share our commitment to supporting those who identify as women in the workplace and are collaborators in our mission to eliminate the gender gap at every point in the supply chain. We have chosen to work with women-owned or co-owned manufacturers: Currently, 50% of our apparel factories are owned by women, and the other 50% are co-owned.
We believe that today’s sustainability conversations, which have been centered around environmental impact, are crucial - but are interconnected to environmental, economic, racial, and social justice. We work with 3rd-party compliance audits and certifications to evaluate our manufacturing partners on a host of practices, from gender and social equality to wages to ethical work environments. In making a decision to work with a specific facility, we look for several indicators - including the people in management roles that identify as women, the factory’s control of all stages of production, the presence of internal worker’s unions, and any established foundations/organizations that directly benefit their employees and/or the surrounding community.
