Job Description

About frank green

frank green isn’t a person, it’s a philosophy. We’re frank about living green.

Our purpose is to stop single-use plastics. So we create beautifully designed, functional and innovative products that fit seamlessly into your life – products you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

The Opportunity

We’re looking for a full-time Retail Associate to join our Chadstone boutique.

This role is ideal for someone who enjoys premium retail, takes pride in presentation, and genuinely likes helping customers. You’ll be part of a close-knit team delivering thoughtful, high-quality service in a busy, high-profile location.

The Role

As a Retail Associate, you’ll be the face of the brand on the shop floor. You’ll welcome customers, guide them through our product range, and ensure every interaction feels considered, easy and genuine.

Chadstone is fast-paced and high-energy, so this role suits someone who can stay calm, warm and polished even during peak trade.

• Delivering friendly, personalised customer service

• Supporting customers to find the right product for their needs
• Sharing product knowledge and brand values in a natural way
• Processing transactions accurately using POS
• Maintaining high visual merchandising and store presentation standards
• Supporting stock replenishment and back-of-house organisation
• Working collaboratively with the team to keep the store running smoothly

Who We’re Looking For

You’re reliable, approachable and take pride in your work. You understand that premium retail is about attention to detail, not pressure or pushy sales.

What You Bring

• Previous retail or customer service experience (preferred)
• A professional, friendly communication style
• Strong attention to presentation and store standards
• The ability to work full-time hours across a rotating roster, including weekends
• An interest in premium retail, design or sustainability

The Perks

• A culture of smart, engaged, values driven people, where everybody's voice matters.
• Staff discount on a range of frank green products.
• Celebration birthday day off as paid leave.
• Supportive leadership and structured onboarding
• Plenty of opportunities to grow.
• Fun and inclusive staff events and celebrations.

Our Culture

At frank green, we believe diversity makes us better.

Our team is creative, pragmatic, and driven by the mindset that "anything is possible." We love what we do, the impact it has, and we bring passion, creativity, and energy into every project. We're always growing, learning, adapting, and having a lot of fun along the way.

Next Steps

Hit apply and tell us why you’d love to be part of the frank green team.

We aim to respond to all applicants via phone or email within 5 business days of receiving your application. We can’t wait to meet you.