Job Description

Ibiza, Spain – located within Ibiza Gallery, Playa d’en Bossa

Contract Type: Seasonal Contract Employment

Type: Full-time & Part-time Positions Available

Opening: May to October 2026

Opening Hours: 11:00–23:00

Purpose of the Role

As a Retail Consultant, you embody our desire to engage, listen and guide customers, you will welcome guests into our Aesop store within Ibiza Gallery You will welcome customers into our spaces and through intentional interactions deepen the way our products are experienced. In demonstrating products that address customer needs you will deliver an exceptional, inclusive customer experience that contributes to seasonal success.

Key responsibilities

• Provide exceptional customer service through meaningful, inclusive interactions

• Guide customers in selecting products tailored to their needs

• Maintain store presentation and ensure a welcoming environment

• Manage stock replenishment, including receiving deliveries and unpacking boxes

• Support operational tasks to ensure smooth daily store functioning

• Contribute to team goals and foster a collaborative, positive atmosphere

• Uphold Aesop’s sustainability and brand values in every interaction

Who We Are Looking For

We look for individuals who bring warmth, clarity, and intention to their interactions.

• Ease working flexible hours during our seasonal opening from May to October, within 11:00–23:00

• Experience in customer-facing environments

• A natural ability to listen, understand, and guide

• Comfort working collaboratively within a team

• A calm, thoughtful approach to communication and problem‑solving

• An open mindset and deep curiosity to understand others, listen without judgement, and act on diverse perspectives

• Working knowledge of skincare and the skincare industry (advantageous)

• Fluency in English and Spanish; additional languages appreciated

What We Offer

We take a holistic view of employment, encouraging personal growth, professional development, and wellbeing. Our employees enjoy:

• Generous product discount allowances and a complimentary biannual product allocation

• Opportunity for bonuses based on personal and business performance

• A set of development support options, including access to LinkedIn Learning, internal training in essential skills and product knowledge, and study support opportunities

• Access to employee assistance programs and a free subscription to the Headspace mindfulness app

Aesop is committed to attracting, developing, and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.

About us:

For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations.

Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others.

We aim to strike the right balance between people, planet, and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society.