Job Description

Full Time Server | AC Hotel San Jose Downtown

As a server, you are responsible for creating unmatched experiences by engaging guests, navigating menu offerings, capitalizing on upselling opportunities and delivering an unrivaled service experience. You are vital to creating a successful dining experience for each guest.

Let’s start off with the most important part - what’s in it for you:
The Perks
*Eligibility of perks is dependent upon job status
• Hourly Pay: $21.32 plus Tips
• Commuter/Parking Allowance
• Tip/Tip Pooling Eligible
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Online Learning Platform to Help You Grow!
Minimum Qualifications:

• Must be at least 21 years of age to mix and serve cocktails and cover bartending
• Previous experience as server in a similar restaurant environment strongly preferred
• Ability to perform essential functions on the computerized Point of Sale system
• Working knowledge of dining and beverage service procedures
• Working knowledge of applicable liquor laws and regulations
• Must currently possess and maintain the necessary State Food Handler’s License(s) and Liquor Serving Permit(s) – or the ability to acquire within state mandated time frame upon hire.
• Must have the ability to communicate effectively (verbally and written) in English

Essential Duties & Responsibilities:
• Takes orders, noting any dietary/allergy restrictions and serves food and beverage items to guests in accordance with established standards
• Greets and seats guest, providing a welcoming dining experience
• Maintains current knowledge of food and beverage offerings, including menu changes and sold-out items
• Enters orders into computerized Point of Sale system and communicates any special requests to the culinary team
• Assembles food items, such as appetizers, salads and soups
• Ensures attractive, consistent presentation of food and beverages.
• Ensures that all food and beverage items are served at the correct temperature
• Processes guest payments, using proper accounting and cash handling procedures
• Keeps work area, including guest dining area, clean and organized. This includes, but is not limited to: cleaning (dusting, vacuuming, washing) all areas as part of pre-opening and closing duties
• Supports all other pre-opening and closing duties, including set up of dining area, cleaning & sanitizing, review of reservations and specials, clearing & resetting stables, restocking supplies, securing equipment, cash reconciliation, and final area inspection
• Stocks and prepares stations, including refilling condiments, napkins, silverware, glassware and side stations.
• Food preparation and handling as needed
• Performs other related duties and special projects as assigned by management to support departmental and organizational goals.
• Flexible, open availability required, including early mornings/nights/weekends/holidays

All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements and without discrimination

The Fine Print

AC Hotel San Jose Downtown is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.

Legal: Columbia Hospitality is posting and recruiting for this role as a proud partner of AC Hotel San Jose Downtown. All employees will be employed by AC Hotel San Jose Downtown, a separate entity from Columbia Hospitality.