Job Description

Located on Hillsborough Street directly across from North Carolina State University’s iconic Memorial Bell Tower, the Aloft Raleigh captures the energy, vibrancy, and spirit of the city it calls home. With its bold design, modern guest rooms, and lively WXYZ Bar, the Aloft Raleigh offers an experience that is anything but ordinary. Consistently ranked among the top 5% of Aloft Hotels worldwide for guest satisfaction, our 135-room hotel sits just minutes from Downtown Raleigh, Raleigh-Durham International Airport, and the city’s most exciting destinations.

We are searching for a Maintenance Worker to be responsible for ensuring the proper functioning, upkeep, and safety of the hotel's physical facilities, equipment, and systems. This role plays a crucial part in maintaining a pleasant and comfortable environment for guests and staff by addressing maintenance requests and performing routine repairs.

JOB TYPE: FULL TIME, MOSTLY AM SHIFT COVERAGE BUT SHOULD BE VERY FLEXIBLE DEPENDING ON BUSINESS NEEDS

Requirements

What You'll Do:

• Performs routine maintenance tasks, including plumbing, electrical, HVAC, and carpentry repairs.
• Responds promptly to maintenance requests from guests and staff, addressing issues efficiently and effectively.
• Troubleshoots equipment malfunctions and makes necessary repairs to minimize downtime.
• Conducts regular inspections of hotel rooms, public areas, and facilities to identify maintenance needs and potential hazards.
• Implements preventive maintenance schedules for equipment, systems, and facilities to ensure longevity and reliability.
• Ensures compliance with safety regulations and protocols while performing maintenance activities.
• Maintains a safe and clean work environment, promptly addressing any safety concerns.
• Required to be available for on-call maintenance during emergencies and quickly address urgent situations to ensure guest safety and comfort.
• Monitors inventory levels of maintenance supplies and equipment, and report shortages or needs to the appropriate manager.
• Maintains and organizes tools and equipment for efficient use.
• Keeps detailed records of maintenance activities, repairs, and preventive maintenance schedules.
• Provides reports to supervisors on completed tasks and ongoing projects.
• Coordinates with other hotel departments to schedule maintenance activities that minimize guest disruptions.
• Collaborates with external contractors when needed for specialized repairs or projects.
• Other duties as assigned by management.

Required Skills/Abilities:

• Ability to work collaboratively with housekeeping, maintenance, and other departments to ensure efficient operations and guest satisfaction.
• Strong technical skills and hands-on experience in maintenance, repairs, and troubleshooting.
• Knowledge of plumbing, electrical, HVAC, and carpentry systems.
• Ability to read and interpret technical manuals and blueprints.
• Effective problem-solving skills and attention to detail.
• Good communication skills for interacting with guests, staff, and external contractors.
• Adherence to the hotel's dress code and maintaining a neat and professional appearance at all times.
• Reliable and punctual.

Education and Experience:

• High school diploma or equivalent preferred.
• Read, write, and speak English fluently.
• Flexibility to work shifts, including weekends and holidays, based on the hotel's operational needs.
• Ability to multitask and work in a fast-paced environment.
• Vocational training or certification in maintenance or a related field is a plus.
• Prior experience in hotel maintenance or a similar role is preferred.

Why Join Us?

Over the past 40 years, TBC Hotels has owned, developed, and operated more than 30 hotels throughout the United States. TBC Hotels has a long history of building lasting and meaningful relationships with associates, guests, partners, and the community.

Having the confidence to do the right thing in every transaction, maintaining the values and identity imparted by TBC Hotels, capitalizing on opportunities, and being intentional about our actions are critical to who TBC Hotels is and how we operate.

At TBC Hotels, we don’t just work together, we go the distance for one another and for our guests. If you’re ready to take ownership of your role, make an impact, and be part of a team that truly cares, we want to hear from you.

RELATIONSHIPS, INTEGRITY, LEGACY, ENTREPRENEURIAL SPIRIT, HOSPITALITY

Apply today and let’s get the job done, together.