Job Description

Job Location Raleigh, NC 27612 Position Type Full Time Job Shift Day

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodation, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

The Assistant Maintenance Engineer supports the general maintenance of the hotel including mechanicals, electrical, plumbing, exterior and interior finishing and information systems.

ESSENTIAL JOB FUNCTIONS:

1. Seek opportunities to exceed guest and team member’s expectations.
2. Helps to maintain an efficient physical plant preventive maintenance schedule for the following times: daily, weekly, monthly, and quarterly.
3. Helps to maintain an efficient electronic and hardcopy filing system of the preventive maintenance tasks.
4. Helps to maintain an efficient schedule for routine city, state, and federal inspections, and maintain a file system for all inspections with all compliant and non-compliant actions.
5. Helps to maintain an efficient emergency action plan.
6. Helps to maintain an efficient filing system for maintenance MSDS.
7. Helps to maintain safety protocols in compliance with NC OSHA.
8. Helps to maintain an efficient inventory control system of general maintenance supplies and tools.
9. Helps to maintain an efficient budget control system.
10. Helps to maintain an efficient filing system for all supplier and contractor contacts including emergency contacts.
11. Helps to maintain an efficient hire and release protocol.
12. Helps to maintain an efficient training schedule for engineering technicians to perform routine preventive maintenance (see Hilton’s Maintenance Muscle video and manual).
13. Helps to maintain an efficient tracking system of work orders.
14. Helps to maintain an efficient communication and logistic protocol for all work to be performed that directly affects other departments.
15. Support staff by providing assistance in technical or labor-intensive projects as well as providing the necessary tools to complete the job.
16. Schedule contractors outside of the scope of preventive maintenance.
17. Certain uniform components (including nametag) are issued by the hotel. Hotel issued items should be worn only during hotel shifts. For safety purposes non-slip shoes are required

ADDITIONAL RESPONSIBILITIES

Our hotel’s primary goal is to provide hospitality and exceed guest expectations for levels of service, quality, consistency and attention to detail – all team members are evaluated against this standard. A hotel operates 365 days a year, 24 hours a day. During the course of your scheduled shift, you may be asked to assist in areas of the hotel outside of your typical work areas.

Qualifications

EDUCATION AND EXPERIENCE:

High School diploma or GED.

Six to twelve months related experience and/or training; or equivalent combination of education and experience.

Ability to read & write in English, perform mathematical computations such as adding, multiplying.

Ability to effectively communicate with guests, utilizing tact & diplomacy and solve practical problems. General Skills: knowledge and experience of general carpentry, exterior finishing, interior finishing, plumbing, electrical, HVAC, FF&E, landscaping, and information systems technology.

PHYSICAL/MENTAL DEMANDS:

While performing the duties of this job, the employee is required to stand, walk, talk, and listen. The employee is required to be on foot for large portion of the day/shift. The employee is required to stoop, kneel, or crouch; reach with hands and arms; use hands to finger, handle or feel tools or controls; must be able to lift and/or move heavy objects such as tables and cases of food and beverages. Must be able to focus on the job while staying on their feet and moving about freely, which can include bending, climbing stairs and carrying items weighing 25-50 pounds.

Physical and Mental Demands and the Environmental Factors

Occasional (1 – 33% of the time)

Frequent (34 – 66% of the time)

Constant (67 – 100% of the time)

1. _F__ Requires bending or twisting
2. _C__ Requires walking and running
3. _F__ Requires kneeling, crouching, stooping or crawling
4. _F__ Requires repetitive movement
5. _F__ Requires standing
6. _C__ Requires using hands to handle, control, or feel objects, tools or controls
7. _F__ Requires working outside in all types of weather conditions
8. _O__ Subject to cuts, burns, and bruises

WORKING CONDITIONS

1. Work environment includes large equipment, specialized tools, hot water, chemical & cleaning solutions, rolling carts, kitchen and shuttle van with moving parts to avoid.
2. Sleeping rooms, public areas or event room environments, outdoors and on roof as needed.
3. A flexible schedule can vary from week to week; you must be available to work on weekends and holidays.