Job Description

IN ART WE TRUST

• Moco Museum has grown from a single museum in Amsterdam into an international organisation with locations in Barcelona and London, welcoming more than 8 million visitors since opening ten years ago
• As an independent museum, we believe modern and contemporary art should inspire, challenge and be accessible to everyone
• Our exhibitions bring together world-renowned artists such as Basquiat, Warhol, Kusama and Banksy alongside contemporary voices shaping today's cultural conversation.
• Behind every exhibition and visitor experience is a talented, collaborative team committed to excellence, creativity and continuous improvement.
• As we continue to grow, we are investing in the people, expertise and leadership that will shape Moco's next chapter.

THIS IS YOU

This isn’t just another Sales role. You’ll be working closely with our London Operations team to help grow Moco London as one of the city’s most distinctive event venues.

You will play an active role in generating and qualifying new event opportunities, building relationships with clients and helping convert enquiries into confirmed bookings for private events, corporate hires, and brand activations.

From the first conversation through to the handover to operations, you will gain hands-on experience across the entire sales journey while contributing to the successful delivery of memorable events.

This role is ideal for someone who is proactive, commercially minded and enjoys building relationships. If you are motivated by achieving results, thrive in a fast-paced environment and want to develop your career in Sales while gaining exposure to client management and live event execution, this is your chance!

KEY RESPONSIBILITIES

Event Sales & Lead Management

• Support the day-to-day management of inbound event enquiries for Moco Museum London.
• Qualify leads based on event type, size, budget and feasibility.
• Maintain and update the event sales pipeline, ensuring all enquiries and follow-ups are accurately
• tracked.
• Support the preparation and sending of proposals, pricing and availability confirmations.

Client Communication & Support

• Act as a first point of contact for event clients, providing timely and professional responses.
• Coordinate site visits and venue tours for potential clients.
• Support client communication throughout the sales process, from enquiry to confirmation.
• Assist with contract preparation and booking confirmations.

Event Coordination & Handover

• Ensure a clear and structured handover from sales to operations once an event is confirmed.
• Support the preparation of event briefs, schedules and requirements for internal teams.
• Assist during on-site event execution where needed, ensuring a positive client experience.

Commercial & Venue Optimisation

• Support the optimisation of event pricing, availability and packages based on demand and seasonality.
• Help identify opportunities to increase event revenue, such as upsells, add-ons or repeat bookings.
• Keep event sales materials, venue decks and availability calendars up to date.

Administration & Reporting

• Maintain accurate records of enquiries, bookings and event outcomes.
• Support basic reporting on event sales performance, conversion rates and revenue.
• Identify recurring client questions or objections and suggest improvements to sales materials or processes.

REQUIREMENTS

• A recent/graduate in Event Management, Business, Hospitality, Tourism, or a related field.
• Experienced on how events work behind the scenes; from pricing models to client communication.
• Proactive, analytical, and comfortable conducting research and sharing findings.
• A hands-on team player with great organisational and communication skills.
• Tech-savvy and confident using Google Workspace (Docs, Slides, Sheets).
• Flexible schedule, including occasional evenings or weekends for events.

WHAT MOCO OFFERS

Beneath our brand’s surface, at Moco Museum we are a team that thrives on creativity, inclusivity and collaboration. Each of us brings unique ideas, experiences and perspectives that shape the way we work, adapt and grow.

Always building something new and forward-looking, giving you the chance to develop your career while being part of a Company that embraces change and celebrates fresh ideas. We approach challenges and successes together, with a mindset of continuous learning and innovation.

Beyond the work itself, we create space to connect and enjoy our time as colleagues, from Friday drinks to team-building activities, making Moco a workplace where our people feel involved and motivated. Here you will find more than just a job, you will find a place to belong.

In addition, we provide the following benefits:

• A fun and supportive team culture
• Staff discounts on merchandise and entry
• Room to grow and develop professionally
• A workplace that values originality and input