Job Description

Location: Menlo Park, California
Schedule: Full-Time, Monday–Friday (with flexibility as needed)
Compensation: Competitive Salary + Benefits, DOE

A private family based in Menlo Park is seeking an exceptional House Manager / Personal Assistant to oversee the day-to-day operations of their primary residence and provide high-level personal support. The principals are technology executives working in the AI industry and recently welcomed their first child. The family maintains a hands-on, highly organized lifestyle and values discretion, efficiency, and proactive problem-solving.

This is an ideal opportunity for a polished, resourceful professional who thrives in a dynamic environment and enjoys creating order, implementing systems, and managing a luxury household with minimal oversight. The successful candidate will serve as the family's trusted point person, ensuring that both household operations and personal logistics run seamlessly.

Key Responsibilities

Estate & Household Management (Approximately 75%)

• Oversee the daily operation and maintenance of a 7,000-square-foot primary residence situated on a one-acre property.
• Manage and coordinate approximately 20 household vendors and service providers, including landscaping, pool maintenance, housekeeping, security, and specialty contractors.
• Schedule and oversee preventative maintenance for all household systems and equipment, including HVAC, generators, well systems, appliances, internet systems, and other critical infrastructure.
• Source, vet, and evaluate vendors for ongoing services and larger-scale projects.
• Manage household improvement projects, renovations, and upgrades from planning through completion.
• Research and implement household solutions, including family-focused projects such as babyproofing and home organization initiatives.
• Maintain inventory of household supplies and coordinate all shopping, grocery procurement, and replenishment needs.
• Coordinate weekly meal delivery services, laundry and dry-cleaning pickup and delivery, and other recurring household services.
• Receive, organize, unbox, distribute, and facilitate returns for packages and deliveries.
• Review invoices, monitor billing accuracy, and identify discrepancies before payment.
• Proactively identify maintenance issues and coordinate timely repairs and resolutions.
• Serve as the primary point of contact for all household-related matters.

Family Office & Administrative Support

• Maintain comprehensive calendars for household and family administrative obligations.
• Track important deadlines, including:
  • Property taxes
  • Vehicle registrations
  • Insurance renewals
  • Passport renewals
  • Global Entry and travel documentation
  • Driver's licenses
  • LLC and business-related filings
• Organize household records, service contracts, warranties, and vendor documentation.
• Develop and maintain systems that improve efficiency and accountability across household operations.

Personal Assistant Responsibilities

• Coordinate approximately 10 domestic and international trips annually.
• Manage travel logistics, itineraries, reservations, transportation, and travel documentation.
• Coordinate childcare and nanny coverage during travel and special events.
• Assist with personal scheduling and calendar management.
• Support event planning for family gatherings, celebrations, and hosted events.
• Handle personal shopping, gifting, and special projects as requested.
• Provide general administrative and lifestyle support to the principals.

Work Environment

• This is an onsite position based primarily in Menlo Park, California.
• The candidate should live within a reasonable commuting distance and be available to visit the residence daily during the workweek.
• While certain administrative and research tasks may be completed remotely, regular onsite presence is essential for vendor management, project oversight, and household operations.

Ideal Candidate Profile

• Prior experience supporting Ultra-High-Net-Worth (UHNW) families in a House Manager, Estate Manager, Family Assistant, or Personal Assistant capacity.
• Experience working with technology executives, venture capital professionals, entrepreneurs, or young families is highly preferred.
• Strong network of trusted household vendors, service providers, and luxury lifestyle resources.
• Proven ability to build systems, establish processes, and create structure within a growing household.
• Comfortable operating independently and taking ownership of responsibilities without constant direction.
• Highly organized with exceptional attention to detail and follow-through.
• Strong project management and multitasking abilities.
• Excellent written and verbal communication skills.
• Trustworthy, discreet, and committed to maintaining confidentiality.
• Tech-savvy and proficient with modern productivity and organizational tools.
• Positive, service-oriented attitude with a hands-on approach and willingness to assist wherever needed.

Qualifications

• Minimum 5+ years of experience in private service, household management, executive support, or a related role.
• Valid driver's license and reliable transportation.
• Ability to pass comprehensive background and reference checks.
• Authorized to work in the United States.

This is an exceptional opportunity for a dedicated professional seeking a long-term role with a warm, successful family that values excellence, loyalty, and proactive support.