Job Description

Charlotte’s Best Nanny Agency is assisting a family in Mint Hill, NC in finding a Full-Time Family Assistant for their family of five, including a 4-year-old girl, a 9-year-old boy, and an 11-year-old girl. The Family Assistant would typically be needed Monday - Friday, 7:00 am - 3:00 pm. The ideal candidate will be flexible to arrive early or stay late occasionally and will be able to work overnight shifts a few times per year.

The best Family Assistant would be dependable, reliable, and highly communicative, with a strong ability to keep the family informed about day-to-day household matters. This individual values open communication, demonstrates excellent judgment, and proactively anticipates the family’s needs while knowing when to check in for guidance. Strong executive functioning skills are essential, along with the ability to manage multiple responsibilities efficiently.

This role requires flexibility with transportation, including consistent afternoon pickups and occasional morning support. While the children are in school, the Family Assistant will be responsible for the household duties listed below. The father works from home, so professionalism and respect for the home environment are important. The Family Assistant will begin the day by helping the youngest child get ready for school, and in the afternoon will pick up the oldest child at 2:40 PM, with both children returning home around 3:20 PM. The role also includes transporting the oldest child to therapy appointments.

The ideal candidate will be warm, patient, and able to build strong, trusting relationships with the children. Experience supporting children with special needs is important, as the oldest child has autism. A gentle, problem-solving approach to parenting is valued, and the Family Assistant should be comfortable collaborating with parents on discipline strategies while meeting the children at their developmental level. When the children are home, the Family Assistant should actively engage the children in meaningful activities, including outdoor play, pool time in the summer, and outings such as visits to Discovery Place, nature centers, parks, and museums. Encouraging involvement in everyday tasks like cooking, as well as playing board games and fostering creativity, will be an important part of the role. This position is ideal for someone who is nurturing, organized, and enjoys being an active, supportive presence in a busy family’s daily life.

Household Duties Include (Children are first priority):

• Family laundry and changing children’s sheets weekly

• Meal preparation, including packing school lunches and ensuring ingredients are purchased and properly prepped for family meals.

• Unloading/loading dishwasher

• Wiping down kitchen counters

• Sanitizing toys and frequently used surfaces by the children

• Taking the vehicle for routine maintenance

• General errands, including picking up and dropping off dry cleaning

• Grocery shopping

• Package management

• Creating and maintaining organizational systems throughout the home

• Plan and coordinate age-appropriate activities for the children

• Organize closets and rotate clothing seasonally

• Maintain an organized pantry and refrigerator

Pets: The family has a Portuguese water dog. The Family Assistant will be asked to take the dog for a walk when time allows.

Qualifications:

• Have at least 3 years of professional nanny experience

• Have a college degree or equivalent experience

• Have a professional resume

• Fill out a complete online application

• Pass a pre-screening interview with Charlotte’s Best Nanny Agency

• Pass a national background check, including a driving record check

• Have a valid driver’s license

• Have safe and reliable transportation

• Have a minimum of three professional references

• Be non-smoking/vaping

• CPR and First Aid Certified

• Must be able to swim

• Nanny should be fluent in English; any additional languages are a plus

Start Date, Salary, and Benefits:

• This position starts ASAP

• Legal pay is offered at $28 - $30 an hour, depending on experience

• Continued pay while the family is away

• Two weeks of paid time off

• 3 Paid Sick Days

• Family will provide a vehicle

• Paid Major Holidays

• Annual performance-based bonus