Job Description

Heritage Health is hiring a full-time (1.0 FTE) Dental Assistant to join our friendly and fast-paced team in Coeur d’Alene, Idaho.

$3,000 Sign-On Bonus

What You'll Love About Working Here:

Purpose-Driven Work: Be part of an organization dedicated to enhancing lives and building healthier communities.

Supportive Culture: Experience a fun, collaborative, and encouraging team environment where your contributions are valued.

Work-Life Balance: Enjoy a predictable schedule so you can focus on what matters most, both at work and at home.

Growth & Collaboration: Work alongside talented professionals who are committed to delivering the best outcomes for our patients and community partners.

Competitive Compensation: Receive a strong pay package and exceptional benefits that support your well-being and future.

Why Join Heritage Health? Enjoy Exceptional Benefits Designed for You

Comprehensive Health Coverage: 100% employer-paid medical, dental, and vision insurance for full-time employees. Choose from multiple plan options to fit your needs, with generous employer contributions for dependents.

Flexible Paid Time Off (PTO): Start your first year with 200 hours (25 days!) of all-in-one PTO—covering vacation, personal, sick, and holiday time. Our streamlined PTO program gives you more control and flexibility, plus the option to cash out extra time off. We believe in supporting your work-life balance from day one.

Extended Illness Bank (EIB): Additional paid time for serious illness or hospitalization, supporting you and your family when it matters most.

Retirement Savings: 403(b) retirement plan with automatic enrollment and a competitive employer match—100% of the first 3% and 50% of the next 2% you contribute. Build your future with confidence

Life & Disability Insurance: Employer-paid life and long-term disability coverage, plus voluntary options for extra protection.

Employee Assistance Program (EAP): Free, confidential counseling and wellness resources for you and your household, including telehealth visits, legal and financial support, and more.

Additional Perks: Student loan repayment program for eligible positions, LifeFlight membership for emergency medical transport, and access to a dedicated benefits advocate team for personalized support.

Schedule:

In this role, you will support the daily operations of our dental clinic by assisting dentists and dental hygienists in delivering high-quality, patient-centered care. As a Dental Assistant, you will play a vital role in enhancing the patient experience and ensuring the efficiency of the dental department.

Your responsibilities will include performing intraoral x-rays, assisting with documentation of existing conditions and treatment plans, and ensuring a smooth handoff to the dental scheduling team. You’ll be a key contributor to a positive, welcoming environment that reflects Heritage Health’s commitment to excellence in care.

Requirements

• BLS certification, required or must be obtained within 90 days of hire
• Completion of an accredited dental assistant program, preferred.
• Completion of externship or federally registered apprenticeship program, preferred
• Experience with Dentrix Enterprise and Dexis, preferred
• Previous experience as a dental assistant is preferred, but entry-level candidates with relevant work experience will be considered.

Your Essential Duties:

• Welcome and prepare patients for treatment.
• Aide in explaining procedures and ensure patient comfort throughout the appointment.
• Prepare for and assist the dentist(s) or dental hygienist(s) during various dental procedures using four-handed practices chairside.
• Take diagnostic x-rays for the dentist(s) to determine extent of any decay and disease.
• May perform complex or specialized radiography under direct supervision of Dental Assistant Supervisor or dentist(s).
• Obtain vitals and update medical history of patient, highlighting significant information for dentist's review.
• Record areas of existing restorations, enter and treatment plan decay and other pathoses as diagnosed by dentist.
• Educate patients on oral hygiene technique, post-treatment care, and preventative measures as instructed by dentist(s) or dental hygienist(s).
• Ensure accurate patient documentation including, but not limited to health history, consent forms, treatment plans, progress notes, and referrals under the supervision of the dentist(s).
• Apply knowledge of proper technique of all dental procedures and materials.
• Ensure dental tools, equipment, and treatment area are properly sterilized and/or sanitized and maintained according to health and safety standards.
• Assist with ordering and maintaining dental supplies and equipment, ensuring everything is in stock and in good condition.
• Practice universal precautions and follow infection control procedures.
• Assist Dental Sterilization Technician, Dental Hygienists, and Dentists as needed.
• May perform administrative duties such as scheduling appointments, confirming patient visits, and handling patient inquiries.
• Maintain familiarity of and compliance with all Heritage Health policies and procedures, OSHA, HIPAA, and state regulations.
• Attend and actively participate in all required meetings and in-services.
• Promote positive interpersonal relationships with fellow employees, dentists, and patients.
• Regular and predictable attendance is an essential function of this position.
• Perform miscellaneous job-related duties as assigned.
• Perform all functions to which he/she is certified for under supervision of a dentist as required by Idaho State Law including, but not limited to:
• Rubber dam placement and removal
• Retraction cord placement and removal
• Placing temporary restorations
• Placing and removing matrix band and wedge
• Pit and fissure sealants
• Coronal polish and fluoride application
• Application of silver diamine fluoride
• Suture removal
• Administration of nitrous oxide
• Fabrication of temporary crowns
• Perform miscellaneous job-related duties as assigned.

Your Success Factors:

• Strong communication and interpersonal skills.
• Detail-oriented with excellent organizational and time management skills.
• Ability to manage several tasks simultaneously without compromising quality or accuracy.
• Knowledge of dental procedures, terminology, and equipment.
• Ability to follow safety and infection control protocols.
• Ability to work well both independently and as part of a team

Working Conditions: Work is normally performed in a typical interior/dental clinic work environment in a medical and dental clinic building. Work may be demanding and chaotic at times. May be exposed to patient population that will present a variety of contagious diseases, physical injuries and emotional states of mind.

Physical/Mental Requirements:

• Prolonged periods of standing and working on a computer.
• May lift up to 15 pounds at times.
• Must be able to access and navigate various departments of a given location.
• Must be able to complete tasks in a noisy or stressful environment.
• Must be able to adhere to process protocol.

Safety: Heritage Health enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each employee is responsible for completing all training requirements, participating in emergency response tasks as requested, and serving on safety committees and teams as requested. In addition, employees must accept responsibility for maintaining the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions, and providing feedback to supervisors and management on all safety issues.