Clarks

Full Price - Store Manager

Clarks  •  Kuantan, MY (Onsite)  •  5 hours ago
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Job Description

We’re Hiring: Store Manager

Clarks | East Coast Mall, Kuantan

Passionate about retail and leading a team? Join Clarks East Coast Mall as our Store Manager and lead the team in delivering excellent customer service, achieving sales targets and keeping daily store operations running smoothly.

Your responsibilities

  • Lead, motivate and coach the team to achieve sales targets and store KPIs.
  • Deliver excellent customer service and handle customer enquiries and concerns professionally.
  • Oversee daily store operations, including opening and closing procedures, cash handling and staff scheduling.
  • Manage stock accuracy, replenishment and stocktakes.
  • Maintain visual merchandising standards and a clean, welcoming store.
  • Train and develop team members in product knowledge, shoe fitting and selling skills.
  • Monitor store performance and identify opportunities to improve sales.
  • Ensure compliance with company policies and procedures.

What we’re looking for

  • Previous retail management or supervisory experience, preferably in footwear, fashion or a related industry.
  • Strong leadership, communication and customer service skills.
  • A track record of driving sales and motivating a team.
  • Good organisational skills and confidence in managing daily store operations.
  • Availability to work retail shifts, including weekends and public holidays.

Job details

  • Employment type: Full-time
  • Location: Clarks, East Coast Mall, Kuantan
  • Salary and benefits: To be discussed during the interview
Clarks

About Clarks

It began with a flash of inspiration. It was 1825 in the Somerset village of Street and James Clark was busy working at the tannery owned by his brother, Cyrus. Among the sheepskin rugs, the off-cuts and cast-offs were piling up when James had a brainwave: “Slippers!”. And the rest, as they say, is history. A few stitches and a few years later, the sheepskin slipper was born.

It was the very first Clarks shoe and the opening chapter in a remarkable story that continues to unfold to this day. In the decades that have passed since the young Mr. Clark’s eureka moment our shoes have seen social, political and economic revolution. They’ve seen fashions in footwear come and go, and come again – everything from court shoes and winklepickers to wedge heels, sandals and sneakers. They’ve tapped to the beat of crooners, rockers, Britpoppers and hip hoppers. They’ve walked, marched, strode and sashayed through an ever-changing world.

New technology, state-of the-art facilities and our love of shoes means we’re not only the number one shoe brand in the UK. With continuing growth in North America, Western and Eastern Europe, India and China, we’re also the world’s largest casual and smart shoe company and the fourth largest footwear company on the planet.

We’ve come a long way since Cyrus and James Clark and the ‘Brown Petersburg’. But their vision and passion live on in our shoes. You could say we’re following in their footsteps.

Industry
Retail & Ecommerce
Company Size
5,001-10,000 employees
Headquarters
Street, GB
Year Founded
1825
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