Love technology, solving problems and keeping things moving? We're looking for a hands-on Fulfilment Systems Support Analyst who enjoys being at the heart of operations, helping people, troubleshooting technical issues and making sure everything runs smoothly behind the scenes. You'll be the go-to person on the warehouse floor when it comes to supporting the digital systems that keep orders moving – from picking and packing to dispatch and delivery. If you're someone who loves problem-solving, thrives in a fast-paced environment and can keep your cool when things get busy, we want to hear from you! Requirements Essential Skills: 2 - 4 years’ experience in application support or a service desk environment. Hands-on experience supporting a WMS or ERP warehouse module. Experience in a warehouse, distribution centre or logistics environment. Experience executing test scripts and documenting defects. Experience training or coaching system users. Experience working in a shift-based, time-critical operational environment. Advantageous Skills: Odoo Exposure to automated fulfilment (WMS, WCS, or robotics) Qualifications: National Senior Certificate (Grade 12) Diploma in Information Technology, Supply Chain, Logistics, or a related field (advantageous) ITIL V4 Foundation KCS (Knowledge-Centred Service) Fundamentals (advantageous) ISTQB Foundation (advantageous) WMS / WCS vendor product training (advantageous; provided on appointment if not held)
Sabenza iT Recruitment is a Level 2 BBBEE company with more than 23 years of expertise in Information Technology recruitment. Our team comprises 20 recruiters dedicated to providing top-notch services in recruiting for sectors such as SAP, IT Developers, and IT Security, among others. Sabenza iT is proud to be a wholly South African-owned company.
