Job Description

Who you are

You are passionate about creating a seamless customer shopping experience and thrive in a fast-paced, operational environment. You enjoy applying a tactical and operational approach to analyze business opportunities from a customer and market perspective.
You are energized by continuous learning and have a renew-and-improve mindset. You enjoy collaborating across functions, building strong relationships, and co-creating solutions with your partners. You always see the customer first and consider their impact when proposing solutions or taking actions.
For this role, we believe you have:
• A university degree in Logistics, Economics, Business Administration or equivalent working experience in retail, home furnishing, supply chain, or customer service.
• Good understanding of the customer’s needs and expectations in the local market.
• Good knowledge of relevant IT systems/solutions/tools and proficiency in Microsoft Office.
• Proven analytical and numeric skills with the ability to identify and address required actions.
• Experience in problem-solving and process improvement.
• Confident and clear communication skills in English, both written and verbal.

Your responsibilities

As a Fulfilment Integration Specialist, you will contribute to securing the agreed availability goals for the unit by enabling efficient operations and supporting the supply integration process. Together with your commercial partners, you will ensure excellent planning and execution of commercial activities and optimal stock management.
• Supporting the planning and execution of commercial activation at local, country, and global levels.
• Contributing to operational forecasting by proactively monitoring and highlighting deviations and ensuring high-quality forecasts.
• Securing correct range management by monitoring and taking necessary actions.
• Maintaining stock accuracy and proactively taking corrective measures.
• Working to reduce avoidable stock to achieve healthy capacity utilisation and low costs.
• Building trustful relationships across the organisation and collaborating closely with internal and external stakeholders.
• Applying analytical and process-oriented thinking to propose solutions that enhance operational efficiency and customer satisfaction

Together as a team

We’re the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you’ve wonder who’s responsible for finding effective and efficient ways of picking up the products for our customers, that’s us. We’re passionate about working together to improve the customer experience at IKEA!

Studies show that members of underrepresented communities don't apply for jobs unless they're 100% 'qualified'. If this is part of the reason you hesitate to apply, we like you to reconsider and give it a chance. Maybe your profile fits our needs much better than you think. We look forward to receiving your application.

From: 'Why Women Don't Apply for Jobs Unless They're 100% Qualified' by Tara Sophia Mohr, August 2014'