Job Description

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list.

Title: Fulfillment Specialist

Grade: 9

Location: Belgrade, Serbia (hybrid)

Key Areas of Responsibility

• Serve as the primary liaison between Sales, Project Management, Supply Chain, Manufacturing, and Order Processing teams to ensure proactive communication and successful execution of customer commitments.
• Drive execution of sourcing, manufacturing, fulfillment, and delivery activities to meet customer commit dates and business objectives.
• Utilize demand forecasts, capacity planning, lead times, and order loading information to balance customer requirements with realistic fulfillment expectations.
• Engage with Sales and Project teams on new opportunities, providing input on project, order, and fulfillment processes to support customer requirements within established policies and budgets.
• Maintain project and order schedules, ensuring timely system updates, stakeholder communication, and escalation of risks, delays, or deviations when necessary.
• Manage supplier and delivery exceptions that could impact customer expectations, updating scheduled ship dates, arrival dates, and promised delivery dates as required.
• Ensures all projects, orders and delivery lines are invoice eligible in line with revenue recognition targets.
• Track assigned orders and projects on a daily, weekly, and quarterly basis, providing accurate status updates and visibility to key stakeholders.
• Contribute weekly to revenue assurance and project status meetings.

Basic Qualifications

• 2+ years of experience in project coordination, customer relations, supply chain, fulfillment, or related operational roles.
• Bachelor's degree or equivalent work experience.
• Strong proficiency in Microsoft Office Suite, including advanced Excel skills (Pivot Tables, VLOOKUP/XLOOKUP, data analysis).
• Strong interpersonal and communication skills with the ability to build effective relationships with people across wide variety of levels, cultures, and time zones.
• Proven ability to resolve issues, manage priorities, and drive actions to successful completion.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
• Flexibility to work non-standard business hours when required to support customer or project needs.

Preferred Qualifications
• Experience with Oracle
• Prior experience in Supply Chain
• Ability to drive efficiencies in margin improvement within assigned accounts preferred.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Company Benefits

• Private Health Insurance

• Employee Referral Bonus Program

• Wellbeing Resources

• Baby Bonus

• Life, Accident & Disability Insurance

• Numerous opportunities for internal career pathing and advancement

• Discounts for employees at NCR Atleos partners
  

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

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Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.