Drives the overall process of Service & Repair from receipt to completion (ship or scrap). Coordinating the workflow of service probes from receipt to completion using Oracle, eDHR, Excel, Smartsheet and multiple CRM systems.
Update/maintain appropriate spreadsheets
Create and process service cases in Oracle
Create and process service cases in eDHR
Receive and process service cases in appropriate CRM
Create rough drafts of RMA and Repair reports
Cleaning and packaging of service probes
Data entry and other general clerical duties
Comply with EHS & Quality System regulations and policies
Perform other duties and/or special projects as assigned
High school Diploma or local equivalent/GED
Minimum 1 year Manufacturing or clerical experience
Demonstrated ability to read, write and speak in local language (English)
Ability to communicate well and work with others
Ability to interface with global service regions in a professional business manner on the phone and through e-mail
Strong computer skills
#LI-SAM1
#LI-ONSITE
#LI-PA
We will not sponsor individuals for employment visas, now or in the future, for this job opening.
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No
Every day millions of people feel the impact of our intelligent devices, advanced analytics and artificial intelligence. As a leading global medical technology and digital solutions innovator, GE HealthCare enables clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by its Edison intelligence platform.
With over 100 years of healthcare industry experience and around 50,000 employees globally, the company operates at the center of an ecosystem working toward precision health, digitizing healthcare, helping drive productivity and improve outcomes for patients, providers, health systems and researchers around the world.
We embrace a culture of respect, transparency, integrity and diversity and we work to create a world where healthcare has no limits.
