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FTC- Ecommerce Sales Operations;We are seeking an FTC (Fixed-Term Contract) Ecommerce Sales Operations professional to support and optimize our online sales channels. This role will be crucial in ensuring the smooth and efficient execution of e-commerce strategies, contributing to increased sales and an enhanced customer experience across our digital platforms.
Job Responsibilities:**
* Manage and maintain product listings, pricing, and promotional activities across various e-commerce platforms.
* Monitor and analyze sales performance data, identifying trends, opportunities, and areas for improvement.
* Coordinate with internal teams (marketing, supply chain, customer service) to ensure seamless order fulfillment and customer satisfaction.
* Implement and track performance of digital marketing campaigns and promotional offers.
* Assist in the development and execution of e-commerce strategies to drive online sales growth.
* Manage inventory levels and ensure product availability on e-commerce channels.
* Provide regular reports on e-commerce performance to management.
* Stay updated on e-commerce trends, technologies, and best practices.
* Support the resolution of customer queries and issues related to online orders.
* Ensure compliance with all e-commerce platform guidelines and company policies.
Job Qualifications:**
* Bachelor's degree in Business Administration, Marketing, E-commerce, or a related field.
* Proven experience (0-1 years) in e-commerce sales operations, preferably within the pharmaceutical or FMCG industry.
* Strong understanding of various e-commerce platforms and online marketplaces.
* Proficiency in data analysis and reporting tools (e.g., Excel, Google Analytics).
* Excellent communication, organizational, and problem-solving skills.
* Ability to work independently and collaboratively in a fast-paced environment.
* Familiarity with digital marketing concepts and strategies.
* Strong attention to detail and accuracy.
* Prior experience with ERP or CRM systems is a plus.
Piramal Pharma Limited (PPL) offers a portfolio of differentiated products and services through its 17 global facilities, which include end-to-end development and manufacturing capabilities, and a distribution network in over 100 countries. PPL’s manufacturing arm (Piramal Pharma Solutions), its position as one of the leading producer of Inhaled Anesthetics and a global player in Hospital Generics, and its Consumer Products Division make it a leading player in the global pharmaceutical business.
