Horizon Outdoor Hospitality

FT Seasonal Guest Services/Front Desk

Horizon Outdoor Hospitality  •  Colorado (Onsite)  •  3 months ago
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Job Description

Join Our Team at Arapaho Valley Ranch – Granby, Colorado

Seasonal Full-Time Position | Dorm Style Housing Available | Work in the Heart of the Rockies

Nestled near Lake Granby and just outside Rocky Mountain National Park, Arapaho Valley Ranch is a family-owned mountain getaway offering cabins, glamping, RV sites, and lodge accommodations. We're looking for a friendly, professional FT Seasonal Guest Services/Front Desk team member to be the welcoming face at our resort this season!

Primary responsibilities:

  • Checking guests in and out
  • Reservation management
  • Phone/E-mail communication
  • Providing local recommendations and property information
  • Retail sales and light housekeeping coordination
  • Assisting guests with questions and other various requests

If you enjoy connecting with guests and take pride in delivering exceptional service, we'd love to hear from you!

Requirements

  • Must pass background check
  • Must have strong customer service and communication skills
  • Organized and detail-oriented
  • General knowledge and comfortability working with computers

Benefits

  • Competitive pay for all hours worked
  • Free dorm-style housing available (if needed), $250 refundable security deposit
  • Accrued PTO and sick time
  • Free use of laundry facilities and resort amenities
  • Fun, supportive work environment in a beautiful location
Horizon Outdoor Hospitality

About Horizon Outdoor Hospitality

With over 75 years of combined experience in the Outdoor Hospitality industry, we offer innovative and comprehensive management and consulting solutions for the Outdoor Hospitality industry, including RV resorts, RV parks, and glamping resorts. It is our expressed goal to assist clients in setting a higher standard in operational and financial effectiveness, as well as satisfaction and experience for their guests. We’re passionate about assisting our clients with their particular needs and achieving better results, all with the intention of forging long-term alliances and relationships with them.

From absentee owners to onsite managers and individual owners to institutional holdings, we offer tailored and customized approaches to each unique situation, while also providing innovative and effective solutions. No matter where your property is located or the size of the property or market, chances are we can help you. Even though each property is different and solutions can vary greatly, some things remain constant: you want to attract new customers, keep them, increase efficiency and satisfaction, and make more of a return on your investment. How can we assist you today?

Industry
Travel & Hospitality
Company Size
11-50 employees
Headquarters
Castle Rock, Colorado
Year Founded
2004
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