As an Account Manager, you will be responsible for managing and growing existing customer accounts by delivering professional account management, technical service support, and value improvement initiatives.
This role combines account management, new business development, and hands-on technical service, ensuring customers receive safe, reliable, and cost-effective solutions while strengthening long-term partnerships.
You will be responsible for:
Manage and grow existing customer accounts to ensure retention and profitability
Identify and develop new business opportunities within existing customers
Build strong relationships with customer stakeholders and internal teams
Conduct regular customer reviews, reporting, and pricing management
Provide technical service support, including installations, maintenance, and breakdown assistance
Train customers on products, equipment, and safe chemical handling
Coordinate service technicians and contractors to meet customer needs
Ensure compliance with health, safety, and environmental requirements

Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of ~23000 professionals in 160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.
For additional information about Solenis, please visit www.solenis.com or follow us on social media.