Objective:
Lead the team and processes by planning and distributing activities to ensure the necessary material and human resources, supporting the professional development of employees, as well as providing technical support for the execution of tasks and activities necessary to meet criteria for ensuring the quality and safety of food materials, processes, and finished products, with a focus on food microbiology. Responsible for leading the agenda of projects for new products, product renewal, engineering, regulatory compliance, and productivity in Quality.
Activities:
-Leadership and continuous development of factory leaders of HILA and quality team projects for quality and food safety programs. Guidance of the team to comply with current labor requirements and decisions related to hiring, performance, disciplinary actions, engagement plan, as well as all guidelines of Kraft Heinz's internal policies. Ensuring adherence to Quality and Food Safety principles. Ensuring compliance with the established quality policy.
-Participation in project plans related to other areas of the factory and company: Safety, Environment, Health, Production, KHMS, Logistics, Engineering, People, R&D, Maintenance, and KHC Global Quality Programs. Ensuring the dissemination of emerging threats and trends related to food safety and quality, defining strategies to mitigate risks. Supporting problem-solving and defect elimination related to food safety and quality, focusing on continuous improvement. Identifying improvement needs in interfacing areas and implementing them through detected action plans.
-Preparation, implementation, monitoring, and reporting of budget planning (ZBB and VIC) and CAPEX related to food safety and quality.
Participation in and monitoring of visits, leading internal and external audits and inspections by certifying bodies, government agencies, clients, suppliers, and other internal or external stakeholders.
Support the process of handling detected non-conformities, managing and guiding root cause investigations and developing action plans with managers, coordinators, and stakeholders. Monitor food quality and safety indicators, along with handling consumer complaints.
-Participate in project meetings, supporting the team in executing activities and defining quality deliverables across end-to-end processes.
Provide support in coordinating the Food Safety and Quality (ESA) team, the Food Defense team, and the Food Fraud team. Support the maintenance activities of the quality management system through leadership, development, and training of teams in the execution of routine food safety and quality programs.
Education:
Bachelor's degree in Food Engineering, Chemical Engineering, Production Engineering, Chemistry, Pharmacy, Biology, or other related fields; Active registration with relevant professional councils (CRQ, CREA, CRBio, etc.);
Experience in the areas of Food Quality and Safety, Risk Assessment, Quality Assurance, Good Manufacturing Practices, and Food Safety Management Systems (e.g., FSSC 22000);
Intermediate-advanced user of Microsoft Office tools (MS Word, PowerPoint, Excel, Outlook, and Teams);
HACCP; FMEA; QRMP; KHMS; Advanced knowledge of Quality Tools and Root Cause Analysis (Pareto, 6M, Kaizen, PDCA, etc.)
Specific Knowledge:
Postgraduate degree; Advanced/fluent English/Spanish: communication skills (oral, written) for preparing/reviewing documents, presentations, emails, and contacting global areas; FSSC 22000 auditor certification and knowledge of ABNT NBR ISO/IEC 17025:2017; Knowledge of Statistical Process Control; Food Microbiology; Thermal Processes; Hygienic Design; Applicable Food Legislation; Basic knowledge of Power BI and Dashboards; Knowledge of Quality Audits - GSFI International Standards and Schemes; Crisis Management; SAP, LIMS; Experience with direct and indirect team leadership; Experience in factory floor/Quality operations; Strategic vision; Stakeholder management
Skills:
- Communication
- Proactivity
- Results-oriented
- Resilience
- Innovation
- Creativity
- Negotiation
- Teamwork
- Critical thinking
- Organization
- Discipline
- Leadership
- Delivering results
- Ability to influence with integrity
Mexico City - Antara Tower A - 5th Floor - Local Office
Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes
The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We’re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. While Kraft Heinz is co-headquartered in Chicago and Pittsburgh, our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.
We spark joy around mealtime with our iconic brands, including Kraft, Oscar Mayer, Heinz, Philadelphia, Lunchables, Velveeta, Maxwell House, Capri Sun, Ore-Ida, Kool-Aid, Jell-O, Primal Kitchen, and Classico, among others.
No matter the brand, we’re united under one vision: To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 37,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we’re transforming the food industry with bold thinking and unprecedented results. If you share our passion – and are ready to create the future, build a legacy, and lead as a global citizen – there’s only one thing to do: join our table and let’s make life delicious!
