Job Description

Accountabilities:

• Lead the day-to-day oversight and management of third-party vendors throughout the clinical study lifecycle.
• Develop study-specific vendor management plans, Vendor Oversight Plans, specifications, and supporting documentation in collaboration with study management teams, functional SMEs, procurement, and relevant oversight stakeholders.
• Establish, monitor, and maintain clear vendor timelines, deliverables, responsibilities, and contractual commitments at study level.
• Maintain regular communication with internal study teams, providing updates on vendor performance, study progress, risks, issues, and mitigation activities.
• Monitor vendor performance through KPIs, governance meetings, performance reviews, and structured issue-management processes.
• Organize and facilitate vendor meetings, including preparation of agendas, documentation of minutes, tracking of actions, and follow-up on commitments.
• Identify, assess, escalate, and proactively mitigate vendor-related risks throughout study execution.
• Drive cross-functional collaboration and problem-solving to ensure vendor issues are resolved efficiently and study milestones are achieved.
• Partner with Functional Quality Representatives and other stakeholders to ensure vendor deliverables meet required quality standards and study expectations.
• Ensure vendor activities remain aligned with Good Clinical Practice (GCP), ICH guidelines, applicable regulatory requirements, internal policies, and relevant procedures.
• Facilitate effective communication between external vendors and internal clinical study teams.
• Maintain accurate and up-to-date vendor and study information within applicable internal systems and platforms.
• Review vendor deliverables to support invoice transparency, identify discrepancies or inconsistencies, and communicate relevant concerns to clinical trial leadership.
• Coordinate study-level vendor performance meetings and contribute to ongoing vendor relationship management and continuous improvement.

Requirements:

• At least 2 years of experience in Clinical Operations, Clinical Study Management, Vendor Management, or Clinical Operations Management within a sponsor or CRO environment.
• Demonstrated experience supporting or managing clinical studies while balancing quality, timelines, budget expectations, and operational priorities.
• Proven experience managing third-party vendors and executing study-level vendor oversight activities.
• Practical experience developing and implementing vendor management or oversight plans according to study requirements.
• Strong project management, stakeholder management, risk assessment, contingency planning, and cross-functional collaboration skills.
• Knowledge of clinical study management across at least one clinical development phase, such as Phase I, II, or III.
• Solid understanding and practical application of GCP, ICH guidelines, and global regulatory requirements relevant to clinical development.
• Experience monitoring vendor performance through KPIs, governance meetings, issue tracking, escalation, and performance management processes.
• Strong written and verbal communication skills, with the ability to work effectively with internal stakeholders and external vendors.
• Bachelor's or Associate's degree in a relevant field is preferred.
• Previous experience working with Vendor Oversight Plans, study specifications, procurement teams, and formal vendor governance processes is an advantage.
• Highly organized, proactive, detail-oriented, and comfortable managing multiple priorities in a global clinical research environment.

Benefits:

• Fully remote work opportunity based in Brazil.
• Full-time position with a standard Monday-to-Friday work schedule.
• Opportunity to collaborate with global clinical research and study management teams.
• Exposure to complex clinical development programs and third-party vendor ecosystems.
• Opportunity to contribute directly to clinical study quality, compliance, timelines, and operational success.
• Professional growth opportunities within the clinical operations and vendor management field.
• Collaborative and inclusive international working environment.
• Opportunities to develop expertise in vendor governance, risk management, clinical operations, and regulatory compliance.
• Meaningful work supporting the development of therapies and clinical research that can improve patient outcomes.