Job Description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

About EY

At EY, you’ll have the opportunity to build a career as unique as you are, supported by our global scale, inclusive culture, and advanced technology. We empower our people to grow, lead, and make a meaningful impact—while helping to build a better working world for our clients, colleagues, and communities.

EY is the only professional services firm with a dedicated Financial Services Organization (FSO), focused exclusively on serving the financial services marketplace. As part of FSO, the BBC region (Bahamas, Bermuda, British Virgin Islands, and Cayman Islands) operates as one integrated practice. We attract top-tier talent globally to support our diverse, regulated, and highly specialized client base.

The Opportunity

We are seeking a Visa & Immigration Supervising Associate to join our Cayman Islands Talent Team. This role plays a critical part in supporting EY’s ability to attract and retain global talent by ensuring full compliance with Cayman Islands immigration legislation and internal firm policies

The position is responsible for the end‑to‑end administration and coordination of work permit applications, renewals, amendments, and related immigration matters for both new joiners and existing employees. The Supervising Associate works closely with Talent Consultants, Recruiters, Finance, business leaders, and external immigration providers to deliver a high‑quality, compliant, and timely immigration service.

This role requires sound technical understanding of immigration processes, strong judgment, confidentiality, and the ability to manage complex cases with minimal supervision

Key Responsibilities

Immigration Case Management & Compliance

• Manage the full lifecycle of work permit applications, renewals, amendments, and associated immigration activities for employees and incoming hires.
• Provide immigration guidance and support to overseas candidates, prospective joiners, and current employees, ensuring all documentation and statutory requirements are met.
• Act as the primary point of contact for immigration‑related queries, applying detailed policy and legislative knowledge to resolve matters independently or escalate complex issues as required.
• Monitor and track visa expiry dates, renewal timelines, anniversary fees, and application status to ensure ongoing compliance with Cayman Islands immigration regulations.

Stakeholder & Vendor Coordination

• Liaise closely with internal stakeholders (Talent, Recruiters, HR Operations, Finance, and business leaders) to coordinate immigration processes and manage changes during employment.
• Draft and manage all related immigration correspondence, including employee verification letters, reference letters, and statutory documentation for management approval.

Policy, Process Improvement & Risk Management

• Identify immigration risks, policy gaps, or procedural inefficiencies and recommend practical resolutions.
• Apply up‑to‑date knowledge of immigration legislation to ensure EY remains compliant with regulatory requirements and best HR practices.
• Contribute to continuous improvement initiatives by recommending enhancements to immigration workflows, tracking tools, and reporting processes.

Data Integrity, Reporting & Confidentiality

• Maintain accurate and confidential immigration records in HR systems and personnel files.
• Produce regular reports on immigration status, upcoming renewals, and employee data changes as required.
• Handle sensitive employee and candidate information with the highest level of discretion and professionalism.

Broader Talent & Firm Contribution

• Deliver a high‑quality client service experience in line with EY HR service standards and agreed service‑level commitments.
• Participate in wider Talent Shared Services (TSS) and HR projects, initiatives, and process enhancements on an ad‑hoc basis.
• Support the Talent Team during peak periods or complex cases, contributing to overall team effectiveness.

Skills & Attributes for Success

• Strong organizational and time‑management skills with the ability to manage multiple cases and deadlines simultaneously.
• High level of professionalism and discretion when handling confidential and sensitive information.
• Proven ability to build effective working relationships across functions and levels.
• Strong problem‑solving skills with a solutions‑oriented mindset.
• Ability to work independently while contributing as a collaborative team member.

To Qualify for the Role, You Must Have

• A Bachelor’s degree in Human Resources, Business Administration, or a related discipline, or equivalent practical experience in immigration or HR administration
• 2+ years of relevant experience
• Excellent written and verbal communication skills.
• Proven ability to follow and enhance structured HR and immigration procedures.
• Strong IT skills, particularly Microsoft Excel and HR systems.
• Strong analytical, numeracy, and attention‑to‑detail skills.

Ideally, You’ll Also Have

• Experience working within a professional services firm or large, matrixed corporate environment.
• Practical knowledge of Cayman Islands immigration laws, policies, and procedures.
• Experience working with external immigration counsel and regulatory authorities.

What We Look For

We are looking for a motivated, detail‑oriented professional with a strong commitment to client service and compliance. You should have a genuine interest in immigration and global mobility, be comfortable managing complex cases, and demonstrate a proactive approach to learning and professional development.

What We Offer

EY offers a competitive compensation and Total Rewards package, including medical, dental and vision coverage, a competitive pension plan, generous leave entitlements, and wellbeing programs that support your physical, financial, and social health.

In addition, we provide:

• Continuous learning to build future‑ready skills
• Flexibility and autonomy to make an impact your way
• Transformative leadership development
• A diverse and inclusive culture where every voice matters

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.