Job Description

This position is responsible for coordinating the logistics of drivers and/or field personnel and equipment orders in order to meet customer needs for well servicing. Incumbent compiles and maintains vendor data and billing records, documenting work schedules and coordinating the communication of information to ensure proper processing.

Essential Duties and Responsibilities:

• Coordinates, schedules and communicates information to crew and field personnel, organizing and tracking relevant information according to customer demands.
• Prepares forms from billings, statements, invoices, receipts or vendor data, including processing crew tickets and entering issue slips for customers using different billing procedures.
• Maintains paperwork and price tickets, posts log books (including driver hours), records mileage logs on trucks including weekly report on truck drivers’ non-billable time.
• Keeps proper record of all jobs in work log according to established guidelines.
• Answers incoming phone calls and/or inquiries, maintaining and providing positive and effective service to both internal and external customers.
• Makes arrangements for shipping and delivery to ensure orders are properly handled.
• Prepares and processes orders and maintains all necessary supplies.
• Keep time cards distributed and tallied, makes distributions of truck books, collects pre-trip/post trip reports and refers any irregularities to proper management for handling.
• Performs other related duties as assigned.

Qualifications:

• Minimum of one (1) year of basic oilfield well servicing experience, or work experience in a related field.
• Ability to effectively communicate, both verbally and in writing, in English.
• Ability to work in a fast paced environment and handle multiple tasks at once.
• Basic problem solving and organizational skills.
• Ability to interact with others in a team environment.
• Excellent customer service skills.
• Basic computer skills, with the ability to function in a Windows-based environment.
• Previous dispatch experience or experience driving a vacuum truck is a plus.

Education Requirements:

• High School Diploma or GED or equivalent.