Job Description

Our brand, Lennor Metier Consulting, a DOLE-licensed headhunting and recruitment agency in the Philippines, is proud to partner with a Shared Services company in their search for a Frontline Support Associatebased in BGC, Taguig

Engagement: Permanent | Direct Hire

Work Setup 2 days onsite, 3 days WFH

Schedule: Shifting

Location BGC, Taguig City

The role

We are seeking an Entry-level Frontline Support Associate to support the organization's operations . This role is perfect for fresh graduates looking to start a career in management support especially those who enjoy a written-focused support environment.
This is a hybrid role, offering both flexibility and on-site collaboration opportunities.

Your Responsibilities:

• Provide accurate information and resolve issues while maintaining high service standards.
• Document interactions and update information in internal systems.
• Follow established guidelines, workflows, and quality standards.
• Escalate complex or sensitive cases to the appropriate teams.
• Maintain a professional and composed tone in all interactions.

What we're looking for:

• Bachelor’s degree required (Fresh graduates are encouraged).
• Strong written communication skills, with clear and grammatically correct responses.
• Good verbal communication skills.
• Ability to remain calm and composed, even in challenging situations.
• Comfortable navigating multiple systems or tools.
• Willing to work in a hybrid setup ( 2 days onsite, 3 days WFH).
• Amenable to work in BGC, Taguig City.

Why Join this Opportunity?

• Be part of a newly established shared services team — you’ll join at a foundational stage where your work truly matters and your ideas can help shape processes.

• High growth potential — with the team expanding, there are plenty of opportunities for skill development, role progression, and long-term career growth.

• Supportive and positive work environment — work with leaders who value collaboration, learning, and open communication.

• Hybrid flexibility — enjoy a balanced setup with 1 week onsite and 3 weeks working from home.

Ready to take the next step in your career? Submit your application now!

--- We kindly request your patience as we receive a significant number of applications. Rest assured that our team will update your application's status soon. In the meantime, we encourage you to follow our LinkedIn page to stay informed about future opportunities and company updates.