East West Hospitality

Frontgate Ambassador

East West Hospitality  •  $23 - $25/hr  •  Avon, CO (Onsite)  •  5 hours ago
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Job Description

On-Site | $23-25/hr | $500 Sign On Bonus | Avon, CO

At East West Hospitality, our vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We hope you’ll consider joining us!

Do you enjoy creating great guest experiences and making people feel welcome?Frontgate | Avonis looking for a friendly, service-minded Ambassador to be a key part of our front desk team. This is a guest-facing role for someone who enjoys connecting with people, staying organized, and finding solutions when guests need assistance. From arrival through departure, you'll help ensure every interaction reflects the high level of service our property is known for.

What You’ll Do Includes:

  • Welcome guests and assist with arrivals, departures, reservations, and other front desk needs
  • Respond to questions, requests, and concerns with professionalism and a genuine service-first approach
  • Coordinate with housekeeping and maintenance to communicate guest and owner needs and help ensure requests are handled efficiently
  • Receive, organize, and distribute mail and packages while completing routine administrative duties such as filing, data entry, and maintaining records
  • Keep the front desk and surrounding workspace neat, organized, and ready to welcome guests

Why Join Us? At Frontgate | Avon, enjoy Onsite Parking, easy location to access outside the resort gates, convenient scheduling (no super early or late-night shifts).

LocationFrontgate | Avon, CO

Start Date ASAP

Employment Type Full-Time, Year-Round

Pay Rate $23-25/hour, depending on experience; sign on bonus paid half after 30 days and half after 60 days from date of hire.

Schedule Typically 8:00am–6:00pm in summer and winter; 8:30am–5:00pm in the off-season. Some weekends and holidays required. Flexible scheduling available, 4–5 days per week based on operational needs.

Posting Closing Date: 10/15/2026 or when filled

The ideal candidate should maintain a professional appearance and possess a friendly, helpful demeanor to address guest needs and concerns. Strong verbal and written communication skills are essential for interacting with guests and colleagues, along with the ability to multitask efficiently, handling calls, check-ins, and more simultaneously. Familiarity with property management systems, phone systems, and basic computer applications is important, as is the ability to collaborate effectively with other staff members to ensure smooth operations.

Benefits & Perks

Our benefits package is designed to enhance your overall experience and well-being. Choose from three Health Insurance plans, along with Dental, Vision, & Accident Insurance, and Life Insurance, all available for full-time, year-round staff. East West Hospitality has generous PTO program and we offer a 401(K) Plan with a discretionary employer match. Our commitment to your growth includes Career Development Trainings and Discounted Gym Memberships at The Athletic Club Westin. You’ll also benefit from Discounts at Eye Pieces, Corporate Discounts through Perk Spot, a Sabbatical Program, and a $500 Referral Program. Join us and experience a comprehensive benefits package that supports your professional growth and personal well-being!

We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applicants from all backgrounds and experiences and make employment decisions based on qualifications, merit, and business needs.

East West Hospitality

About East West Hospitality

We are: Entrepreneurial, Local, Transparent, Personal, and Collaborative.

Based in Colorado, East West Hospitality has more than 30 years of success in a diversity of businesses including association, rental and property management, hotels, spas, fitness, restaurants, and retail operations. EWH actively manages over 85 Homeowner Associations and more than 2,500 units with over 1,300 employees in Colorado, Utah, South Carolina, California and Hawaii. EWH is honored to provide a comprehensive collection of condominiums, townhouses, luxury homes, and hotels within its vacation rental program. With more than $2 billion in assets under management, East West Hospitality prides itself on offering optimal results for owners and genuine hospitality to our guests and employees.

For those who believe where they go says a lot about them, we are partners who deliver genuine hospitality. We help simplify the complicated by sharing the places we love and know best; allowing you to not just be in our destinations, but truly live our destinations.

EXCEPTIONAL EMPLOYEE RETENTION RATES

As a direct result of our culture, we have incredible retention rates. We operate in incredible resort markets, typically requiring a significant number of seasonal employees. Many of these return to us year after year. Our permanent, core, year round staff has been with the company for an average of 6.8 years

Industry
Travel & Hospitality
Company Size
201-500 employees
Headquarters
Avon, Colorado
Year Founded
1987
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