VXI Global Solutions

Frontdesk Associate

VXI Global Solutions  •  Manila, PH (Onsite)  •  1 day ago
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Job Description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Duties & Responsibilities

  • Responsible for answering and routing calls promptly.

  • Greeting visitors and handling inquiries from the public.

  • Responsible for receiving and distributing mail, couriers, and parcels.

  • Responsible for meeting room reservations and amenities coordination.

  • Responsible for maintaining the cleanliness and orderliness of the reception area.

  • Implements visitor management policies and procedures.

  • Delivers extraordinary employee and client service and care.

  • Performs filing, scanning, faxing, printing, and typing of specific documentation.

  • Prepares general correspondence and customer assessments as needed.

  • Performs other duties as assigned from time to time.

  • Maintains regular and consistent attendance and punctuality.

Qualifications

  • College diploma or equivalent required.

  • Proficient in reading, speaking, and writing English to effectively communicate with customers and comprehend instructions.

  • Ability to work in a fast-paced, structured call center environment.

  • At least 1 year experience of the same position

  • Must be open to working at VXI MOA site.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

VXI Global Solutions

About VXI Global Solutions

About VXI Global Solutions

VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has 40,000+ employees in 43 locations in North America, Asia, Europe, and the Caribbean.

VXI delivers omnichannel and multilingual support, revenue generation, software development, quality assurance, and CX advisory, automation, and process excellence to the world’s most respected brands.

VXI is backed by private equity investor Bain Capital and is one of the fastest growing, privately held business services organizations in the United States and the Philippines.

For more information, visit www.vxi.com.

Contact Us: marketing@vxi.com

Customer Experience Management | Omni Channel | Customer Journey Mapping | Digital Sales Channels | Application Development | Digital CX | Service Excellence | Contact Center | Call Center | Revenue Generation | Business Outcomes | CX Strategy | AI & automation | Business Analytics

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
Los Angeles, California
Year Founded
Unknown
Website
vxi.com
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