Job Description

Summary:

We are seeking a professional, organized, and dependable Front Receptionist & Office Coordinator to manage the front desk while supporting the daily operations of the sales center. This position serves as the first point of contact for employees, visitors, and vendors and helps ensure the office remains organized, secure, and well maintained.

Location: This position is fully onsite at our Newport, KY Call Center, located at 1787 Monmouth Street.

Duties and Responsibilities:

• Greet and assist visitors, employees, and vendors.
• Manage the center’s employee and visitor badging/access system.
• Manage all incoming and outgoing mail, including prioritizing and distributing important or time-sensitive items.
• Receive, organize, and distribute deliveries and packages.
• Coordinate and manage scheduled pickups, couriers, and shipments.
• Monitor and restock office supplies throughout the building.
• Manage meeting space logistics, including room reservations, setup coordination, and scheduling support.
• Communicate cleaning needs and ensure common areas and workspaces are properly maintained.
• Report maintenance, facility, and security concerns to management.
• Maintain a clean, organized, and professional reception area.
• Provide administrative support to the sales team and management as needed.
• Maintain confidentiality and follow company policies and security procedures.
• Perform other office coordination duties as assigned.

Qualifications:

• Previous receptionist, administrative, or customer service experience preferred.
• Professional, friendly, and dependable.
• Excellent communication and organizational skills.
• Strong attention to detail.
• Ability to multitask and prioritize.
• Comfortable using computers, email, Microsoft Office, and office systems.
• Ability to work independently and as part of a team.

Pay and Benefits Disclosure:

The pay range for this role is $17.18 - $24.84/hour and is based on experience and qualifications. We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.

In the event a position is commission-based, compensation is solely based on the individual’s sales volume. This applies only to commission roles.

Anticipated application close date: November 1st.