Job Description

About Us

G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey.

Discovery Parks - Onslow is a busy property offering accommodation and dining for large numbers of work stay guests. Tourists can avail of the powered sites, pool and well-equipped camp kitchen.

The Role

We are seeking an enthusiastic, professional, and experienced Front Office Supervisor to join our team in Onslow, WA. In this leadership role, you will oversee daily front office operations, support and mentor a diverse team, and ensure a seamless guest experience.

This is a full-time, fixed-term position covering maternity leave from late March 2026 until early January 2027

To be successful in this role, you will have:

• 2 years' experience managing a diverse team to achieve high guest satisfaction and meet business objectives
• A proven background working in a high-volume, customer-facing service environment with high quality standards
• A flexible attitude to work roster including weekends and public holidays
• Great understanding of financial reporting
• Experience using RMS preferred
• Current drivers licence essential

We’re Looking for Someone With

• A positive attitude and wonderful work ethic
• Professionalism and exceptional guest satisfaction skills
• A genuine desire to progress your career and thrive with us

Benefits to You

• Accommodation and meals are provided - Safe money while working!
• Discounted accommodation at over 300 G'day Group holiday parks nationally.
• Discounts with our G’day Rewards Partners
• Service recognition awards
• Access to Employee Assistance Program
• Internal promotions and opportunities

How to Apply

Are you an enthusiastic and customer-oriented individual looking for a dynamic role in the hospitality industry? APPLY NOW!

Before receiving a job offer, candidates must consent to a Federal Police Clearance.

This role may involve extensive manual handling tasks including lifting up to 20kg kneeling and squatting, as well as handling chemicals and utilising machinery.

The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.