Job Description

Park Inn by Radisson Amsterdam City West is a vibrant, colorful hotel featuring an integrated Amsterdam Congress Center With 476 rooms and 21 versatile meeting spaces, including a spacious ballroom that accommodates up to 700 guests in theatre style and a unique rooftop event area, we are one of the largest meeting and events hotels in Amsterdam

Located conveniently next to Amsterdam Sloterdijk station, the hotel is easily accessible by public transport and car. Designed by the renowned Karim Rashid, the property is part of the iconic VEN complex, sharing the building with Holland Casino, LimeHome apartments, World of Karaoke, and Restaurant Azura

Join our team and experience a workplace where fun, informality, and the rich diversity of our international teams come together every day.

Calling all Front Office Enthusiasts! Join Us as a Front Office Supervisor at Park Inn by Radisson Amsterdam City West!

• Are you willing to work morning and evening shifts?
• Can you energize, uplift, and steer a team?
• Do you just love making our guests’ stay unforgettable?

If you say Yes I can! Then we want to hear from you!

What’s in it for you?

• A salary in FG 5 of the Horeca CAO;
• Participation in the Radisson enrolment incentive plan: for each enrolment, you will receive €2, with a maximum of 1 month's salary per year;
• 25 holidays per year (based on FT employment);
• Travel expense reimbursement of €0.23 per km (max €14,63 per day);
• Free parking spots for team members;
• Delicious meal during your shift;
• 8% holiday allowance (paid yearly in May);
• Industry pension plan (PH&C);
• Access to the employee discount platform Benefits at Work which offers exceptional rates on products and services from renowned brands and popular amusement parks;
• Recommend a friend program (up to €250 per person who joins us);
• Employee Award programme;
• Access to the Radisson Academy Online platform with various training opportunities;
• (International) training and job opportunities within the Radisson Hotel Group;
• Staff activities such as the annual staff party, summer event, Sinterklaas party, departmental outing, and many more social activities;
• After your probationary period, a 'Know Where You Work program' so you can experience a real guest experience;
• Staff discount on stays and F&B at Radisson Hotel Group worldwide, not only for yourself but also for family and friends.

50% Discount on Food & Beverage: Enjoy half-off on dining experiences at the Radisson Blu and Park Inn by Radisson hotels throughout the Netherlands

Qualifications

Essential ingredients:

• Preferably experience in a similar role in a large hotel with the ability to lead and motivate a team;
• Flexibility to work morning and evening shifts, including weekends and holidays;
• Excellent communication skills: especially in English, and a great addition if you also speak an extra language!

Responsibilities:

• Independently managing various shifts (morning and evening) and correctly handing over the shift to your colleague Supervisor.
• Coaching the team during all shifts.
• Conducting various types of conversations, such as coaching, evaluation, and job interviews.
• Handling guest complaints.
• Setting up and developing various projects, such as an upsell program, internal training, etc.
• Creating a schedule for the entire department.

If you believe first impressions are everything and you have the enthusiasm to make every guest feel welcome, then we want to hear from you! Join our team as a Front Office Supervisor and help us create unforgettable moments for our guests every single day.

Additional Information

Apply via the "I'm interested" button.

Ensure you’re authorized to work in the Netherlands and have housing in Amsterdam before applying. Due to the high volume of applications, we will only respond to candidates who meet these criteria. By applying, you consent to the use of your data for recruitment purposes. To withdraw consent or request deletion, use the "apply" button.

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.

Apply now and let’s make every moment matter.

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.

We screen applications and invite candidates for interviews on a rolling basis and will close the vacancy once the ideal candidate has been identified.