At Keystone Health, we aspire for you to feel empowered and fulfilled as you work towards our shared mission of delivering heartfelt care. Earn a living where your heart truly belongs.
Keystone Behavioral Health - Chambers Hill
Front Office Staff
Full-Time | Monday - Friday | No Weekends or Holidays
Keystone Behavioral Health is seeking a friendly, organized, and dependable Front Office Staff member to join our team.
This position serves as the first point of contact for our patients and plays a vital role in providing exceptional customer service while supporting the daily operations of a busy behavioral health practice. The ideal candidate is detail-oriented, possesses excellent time management and communication skills, and thrives in a fast-paced environment. A strong commitment to teamwork and patient-centered care is essential.
Responsibilities include:
Greeting and assisting patients in a professional and compassionate manner
Scheduling appointments and managing provider calendars
Verifying insurance coverage and obtaining necessary authorizations
Updating patient demographic and insurance information
Collecting copays and other patient payments
Answering and directing telephone calls
Checking patients in and out for appointments
Maintaining accurate patient records and ensuring confidentiality
Assisting with other administrative duties as assigned
Qualifications:
High School Diploma or GED equivalent required
Previous medical office experience preferred
Strong computer and customer service skills
Ability to multitask and prioritize responsibilities effectively
Keystone Health is an Equal Opportunity Employer
Keystone Health is a public, non-profit organization employing more than 600 caring and compassionate physicians, nurses and staff members who provide quality health care to individuals and families with and without health insurance.
Co-founded in 1986 by Joanne Cochran, president/CEO, Keystone Health operates as a network of primary care sites – Keystone Family Medicine, Keystone Behavioral Health, Keystone Internal Medicine, Keystone Dental Care, Keystone Women’s Care, Keystone Pediatrics, and Keystone Urgent Care – as well as a pharmacy in Chambersburg, PA. Keystone Health also offers primary care services to migrant and seasonal farm-workers at locations across the Commonwealth of Pennsylvania.
Keystone Health is staffed by a diverse team of primary care providers serving the greater Franklin County Pennsylvania region. We're hiring - visit www.keystonehealth.org/employment.
Our practices and programs include Keystone Family Medicine, Keystone Behavioral Health, Keystone Dental Care, Keystone Pediatric Dental, Keystone Women's Care, Keystone Pediatrics, Keystone Pediatric Development Center, Keystone Internal Medicine, Keystone Pharmacy, Keystone Urgent Care, Keystone Community Health Services, Keystone Chiropractic, and Keystone Foot & Ankle.
