The Front / Back Office Specialist plays a key role in delivering exceptional patient experiences while keeping clinic operations running smoothly. You’ll manage front office responsibilities and receive comprehensive training to assist with basic back-office clinical tasks.
Welcome patients and manage check-in and check-out
Verify insurance, demographics, and collect co-pays
Schedule appointments and procedures using NextGen
Answer and route phone calls professionally
Prepare daily deposits and end-of-day reports
Confirm upcoming appointments
Room patients and take vital signs
Assist providers and clinical staff as needed
Keep exam rooms clean, stocked, and organized
Preferred (but not required):
Prior healthcare or medical office experience
EMR experience (Athena preferred)
Basic medical terminology
Required:
High School Diploma or GED
Strong communication and computer skills
Ability to multitask in a busy clinic environment
👉 No clinical experience? No problem — we provide full training!
Full-time, Monday–Friday
Shifts: 7:00 AM – 4:00 PM or 8:00 AM – 5:00 PM
Outpatient medical office
Medical, Dental, Vision Insurance
Health Savings Account with employer contribution
Company-paid Life Insurance
Paid Time Off (PTO)
401(k) with company match
Lake Mary Pain Relief Center is an Equal Opportunity Employer and values diversity in our workplace.
Surgery Partners is a leading operator of surgical facilities and ancillary services with more than 180 locations nationwide. We provide exceptional integrated healthcare experiences between our providers and patients.
Our diverse company operates multiple types of healthcare services dedicated to improving the quality of care in a convenient and cost-effective manner.
Our integrated approach to advancing markets allows for flexibility to provide care on an individualized, local market basis. Whether entering into a new market with surgical facilities, ancillary services or joint ventures with health systems, or furthering an existing market’s growth potential by focusing on base business, in-market development and new service lines, our experience has shown us that no two markets are alike. We see value in individuality.
At Surgery Partners, our mission is to enhance patient quality of life through partnership. Surgery Partners is an organization deeply committed to providing quality, compassionate and personalized care, to meet the needs of our diverse patients, employees and physician partners in the communities in which we serve. Our colleagues are critical in achieving that mission. As it truly brings out the best in all of us, Surgery Partners is committed to diversity and inclusion.
Our Surgery Partners team is comprised of more than 15,000 employees and 4,600 affiliated physicians, serving more than 600,000 patients annually. Want to work with us? Check out our website for current employment opportunities.
