Job Description

Front / Back Office Specialist – Multi-Provider Medical Practice

Start Your Healthcare Career or Continue Growing With Us

Are you dependable, organized, and comfortable managing a busy multi-provider medical office?

We are seeking a Front / Back Office Specialist who takes pride in doing things the right way and thrives in a fast-paced healthcare environment. This role is ideal for someone with front desk experience in a multi-doctor practice who enjoys patient interaction, multitasking, and being an essential part of clinic operations.

About Our Practice

We are a high-volume, growth-focused interventional pain management clinic serving the Tampa community. Our team works collaboratively, supports one another, and stays focused on delivering efficient, professional care to every patient who walks through our doors.

Working in a multi-provider environment means every day is different, and strong coordination between the front desk, clinical team, and providers is essential.

What You’ll Do

Front Office Responsibilities

Welcome and check in patients in a professional and efficient manner
Manage patient flow across multiple providers and schedules
Verify insurance eligibility and demographic information
Collect co-pays and process payments accurately
Schedule follow-up appointments, procedures, and consultations
Coordinate provider schedules and help optimize daily clinic flow
Confirm upcoming appointments and assist with schedule adjustments
Assist with daily balancing and end-of-day reconciliation
Maintain an organized and welcoming front desk environment

Back Office Cross-Training Opportunities

Team members in this role will have the opportunity to cross-train on back office responsibilities to better understand clinical workflow and support the team when needed.

Room patients efficiently during high-volume clinic times
Obtain and document vital signs
Prepare and turn over exam rooms
Assist clinical staff with patient flow
Support providers and medical assistants as clinic needs require

What We Value

We thrive when our team members:

Are dependable and consistently on time
Stay organized and focused in a busy environment
Take ownership of their responsibilities
Communicate professionally with patients and team members
Remain calm and solution-oriented during peak clinic times
Work well within a team supporting multiple providers

Qualifications

High School Diploma or GED
Front desk experience in a medical office preferred
Experience working in a multi-provider or high-volume clinic strongly preferred
Computer proficiency and ability to work within multiple systems
Strong communication and customer service skills
Professional demeanor and strong attention to detail

Growth Opportunity

This position provides exposure to both clinical and operational aspects of a growing specialty practice, including front office coordination, clinical workflow, and procedure scheduling. Cross-training allows team members to build a well-rounded healthcare skill set and opens the door for future advancement within the organization.

Benefits

Health, Dental, and Vision Insurance
Health Savings Account with employer contribution
Company-paid life insurance
Paid Time Off
401(k) with company match
Consistent weekday schedule — no weekends