Patients' first and last point of contact in the office, responsible for Check-in and check-out duties, which may include entering charges, collecting deductibles and coinsurances, posting payments and scheduling follow up appointments. Assists with answering telephone, registering new patients and making appointments. Able to multi- task while maintaining a high level of customer service and accuracy. Communicates proactively and assists patients with questions and requests as necessary.
Education: High School Diploma or GED
Experience: No prior work experience required
*One year of customer service experience preferred.
*Experience in a Healthcare setting preferred.
*Excellent public relations skills. Pleasant, professional demeanor when dealing with the public even irate or abusive individuals. Must possess the ability to communicate effectively and maintain good relations with coworkers, Tanner Medical Group, medical staff, as well as patients, families, and third-party payers.
*Ability to make independent decisions, displaying emotional maturity and using sound judgement.
*Ability to work in fast-paced environment with frequent interruptions. Ability to work effectively in high-stress situations.
*Ability to interact and work well as a part of a team-oriented environment.
*Ability to organize for maximum time utilization, productivity, and smooth patient flow.
*Proficient use of computer equipment.
*Ability to read and write legibly with spelling accuracy.
*Ability to organize, analyze and prioritize work
*Professional appearance
*Detail oriented
*Ability to switch-task
*Must possess initiative and drive to a project from beginning to a successful completion
Heart Vascular VR- T0028
M-F 8a-5p
Tanner Health is a non-profit regional healthcare provider serving west Georgia and east Alabama. Tanner facilities include the 201-bed acute care Tanner Medical Center/Carrollton, the 40-bed acute care Tanner Medical Center/Villa Rica, the 25-bed critical access Higgins General Hospital in Bremen, the 15-bed Tanner Medical Center/East Alabama in Wedowee and the 92-bed behavioral health facility Willowbrooke at Tanner.
Other Tanner services include Tanner Cancer Care, Tanner Heart Care, Tanner Urgent Care, Tanner Women’s Care, Tanner Occupational Health, Tanner Center for Sleep Disorders, Tanner Advanced Wound Center, Tanner Pain Management Center, Tanner Diagnostic Imaging, Tanner Home Health, Tanner Hospice Care and more.
Tanner also operates Tanner Medical Group, one of metro Atlanta’s largest multi-specialty physician groups, consisting of 30 physician practices with specialties in cardiology and interventional cardiology, family medicine, general surgery and breast surgical oncology, infectious diseases, internal medicine, obstetrics and gynecology, pediatrics, plastic and reconstructive surgery, psychiatry, radiation oncology and vascular surgery.
Tanner employs more than 4,500 people and offers a medical staff of more than 300 physicians representing 34 unique medical specialties practicing throughout west Georgia and east Alabama.
