Job Description

Company Description

At Entertainment Travel Associates, we specialize in delivering exceptional travel experiences through innovation, outstanding customer service, and meaningful partnerships. Our team is passionate about creating memorable journeys while helping businesses and clients discover tailored travel solutions. We believe in collaboration, professional development, and providing every team member with the opportunity to grow and make a lasting impact.

Job Description

About the Role

We are seeking a welcoming, organized, and customer-focused Front Office Representative to support daily front desk activities and provide a positive experience for visitors and guests. The ideal candidate enjoys helping others, communicating professionally, and keeping daily operations organized.

Responsibilities

• Welcome visitors and provide a friendly first point of contact.
• Answer incoming phone calls and direct inquiries appropriately.
• Provide general information and assistance to guests.
• Help maintain an organized and professional reception area.
• Assist with scheduling, appointment coordination, and routine administrative tasks.
• Support internal teams with general front office activities.
• Ensure visitors receive courteous and timely assistance.

What We Offer

• Training and guidance to support professional development.
• Opportunities to build administrative and customer service skills.
• A supportive and team-oriented environment.
• Potential for career growth and advancement.
• Compensation based on the position and experience.

Qualifications

• Strong verbal communication and interpersonal skills.
• Friendly, professional, and customer-oriented attitude.
• Excellent organizational and time-management abilities.
• Attention to detail and ability to prioritize tasks.
• Comfortable handling phone inquiries and interacting with visitors.
• Previous front office or customer service experience is a plus, but not required.

Additional Information

• Competitive Salary: $50,000 – $56,000 annually.
• Career Growth Opportunities: Clear opportunities for professional development and advancement.
• Professional Skill Development: Strengthen your communication, leadership, relationship management, and strategic planning skills.
• Supportive Team Environment: Work alongside collaborative, motivated professionals.
• Training & Development: Access to ongoing learning opportunities and professional guidance.
• Meaningful Impact: Play an active role in strengthening the company's reputation and professional relationships.
• Dynamic Work Environment: Enjoy a position that encourages initiative, collaboration, and creative thinking.