Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.
At RACV Cobram Resort, in the Murray River’s rich agricultural and historical region, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience
As a Front Office Receptionist, you will be the face and first point of contact for the RACV Cobram Resort. In this busy and varied role, you will be on your feet and utilising your amazing customer service skills to provide our members with the best experience whilst at the reception desk.
Your key responsibilities are to undertake the day-to-day duties associated with check in and check out members, answering all calls and assisting with requests and general enquiries.
This role will involve having access to the afterhours phone to deal with guest enquires after 6pm, responsible for locking up various areas of the resort i.e. Swimming pool and manage after hours bookings coming in via email.
You’ll be rostered to meet the peak and flow of business demands, shifts will vary across a 7-day rotating roster in the afternoon/evenings, weekends and public holidays.
As Victoria’s largest member organisation, we have a powerful organisational vision: to improve the lives of Victorians by addressing their needs in the areas of mobility, home and leisure.
Our nine RACV Resorts are an integral part of making this ambition a reality. Giving our guests access to everything from unique dining experiences to luxury day spas – and at discounted Member rates – they’ve become valuable places to recharge and reconnect.
You can learn more about our resorts at racv.com.au/travel-leisure/racv-resorts.
You can learn more about the RACV at careers.racv.com.au
Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.
If successful, next steps will be the completion of an online assessments consisting of: a 20 minute AI online chat interview.
Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis - Front Office and whether any reasonable adjustments may be required.
At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.
Submit your CV via the link below.
Become part of an iconic, purpose-driven organisation that gives you the chance to challenge yourself, with rewarding work and opportunities that create an impact beyond your role.
Join RACV if you want to help improve lives in the areas of home, energy, motoring & mobility, and leisure. Your personality will be welcomed, and you’ll work with people who care, in a role where you can make a difference and have room to grow.
Whether you’re providing roadside assistance to those in need, installing smart solar solutions, creating memorable experiences at our clubs and resorts, or designing products and services in one of our two corporate offices — we have people and policies to support you, and benefits you’ll use.
The journey so far
Since 1903, RACV has been one of Australia’s most trusted brands and is the largest member organisation in Victoria. We’re famous for not letting people down and we’re not about to stop.
Our values — innovation, accountability, care, and team — guide us to ensure we’re there for our customers, members, and our wider community.
As Victoria’s largest member organisation, we advocate on issues on behalf of our over 2.2 million members. We partner with organisations that are improving lives. Together we are making communities stronger.
We’re proud to offer the kind of opportunities only a diverse business can provide. If you’re interested, we’re looking for the best and brightest minds to join the next chapter.
