Job Description

Dental Boutique Perth is seeking a warm, professional, and customer-focused Front Office Coordinator to join our growing team. This is an exciting opportunity for someone with strong people skills and customer service experience who enjoys creating exceptional client experiences in a premium healthcare environment. The role also offers future growth into a Patient Coordinator position for the right candidate.

About the Role:

• You’ll begin as a Front Office Coordinator. The warm, welcoming face of Dental Boutique. From greeting patients to managing appointments and ensuring each visit runs smoothly, you’ll help create a memorable and seamless experience for every client.
• But this role goes beyond the front desk.
• If you have a natural ability to build trust, communicate with confidence, and help people take the next step, you’ll transition into a Patient Sales Consultant – guiding clients through their smile journey with care and clarity.

What you’ll be doing

• Welcome patients with professionalism and warmth
• Create a calm, confident environment that puts patients at ease
• Manage appointments, patient flow, and front desk operations
• Support administrative processes and maintain accurate records
• Coordinate daily schedules to ensure smooth clinic operations
• Work collaboratively with the clinical team to deliver five-star service

What you’ll be growing into

• Lead tailored consultations to support patients through their decision-making journey
• Build trust and rapport with clients while presenting treatment options
• Manage treatment plans, appointment scheduling, and follow-up communication
• Collaborate with clinicians to ensure personalised, high-quality care
• Use your natural ability to influence and connect to drive conversions

About you:

You’ll thrive in this role if you:

• Have 1+ years’ experience in a customer-facing role
• Are naturally warm, engaging, and highly professional
• Take pride in delivering a premium, detail-oriented experience
• Are organised, efficient, and confident managing multiple tasks
• Are tech-savvy and comfortable learning new systems
• Bring experience from high-end retail, hospitality, or service environments (highly regarded)

Why Dental Boutique?

• Luxury Environment: Work in a beautifully designed, state-of-the-art clinic
• Career Growth: Be part of a growing brand that invests in its people
• Training & Development: Comprehensive onboarding and ongoing support
• Culture: Join a high-performing, supportive team that values excellence

More about us

At Dental Boutique, we don’t just change smiles – we change lives. With over 50,000 smile transformations across Australia and New Zealand, we combine world-class expertise, artistry, and innovation to deliver natural, confidence-boosting results.

We’re proud to be:

• Australian Business of the Year, Dental Services of the Year, and Health Services of the Year
• A premium, nationally recognised brand driven by excellence and care
• A team that lives by our values:

We Care and Respect

We Deliver What We Say We Will Do

We Do Everything With Passion

We Pay Attention to Detail

We Lead the Way

By embracing these values, we create an environment where both our people and our clients thrive.