emagine - Portugal

Front Office Production Support / Trading Systems Support - BRAZIL - HYBRID REMOTE

emagine - Portugal  •  São Paulo, BR (Remote)  •  5 months ago
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Job Description

Tasks

  • Provide Front Office production support for Fixed Income trading systems.
  • Support Bonds (Credit & Government), Swaps, Futures, and Inflation-Linked instruments.
  • Own production incidents end-to-end, including triage, impact analysis, resolution, and follow-up.
  • Perform rapid issue diagnosis and business impact assessment during live trading.
  • Communicate clearly with traders and business users under time pressure.
  • Develop temporary workarounds to ensure trading continuity.
  • Perform root cause analysis across the full trade lifecycle (capture, booking, pricing, risk, settlement).
  • Participate in problem management to prevent recurring issues.
  • Document incidents, solutions, and procedures in the knowledge base.
  • Execute functional, regression, integration, and end-to-end testing.
  • Perform pre-market system and market data feed validation.
  • Validate trade booking, pricing, P&L, and risk sensitivities.
  • Design and execute test cases based on real trading scenarios.
  • Log, track, and manage defects using Jira and test management tools.
  • Support UAT activities with trading and business users.
  • Analyze application logs and identify error patterns.
  • Assist with minor enhancements, bug fixes, and release support.
  • Support monitoring and alerting improvements

Requirements

  • Experience supporting Front Office trading systems, preferably Fixed Income.
  • Strong production support experience in a trading or financial services environment.
  • Solid understanding of Fixed Income products (Bonds, Swaps, Futures, Inflation-Linked instruments).
  • Knowledge of OTC and eTrading workflows.
  • Familiarity with market data feeds.
  • Understanding of pricing and risk analytics (P&L, sensitivities).
  • Experience in functional and regression testing of trading platforms.
  • Ability to design and execute test cases based on business scenarios.
  • Experience using Jira for incident and defect management.
  • Basic experience with test management tools (Xray or similar).
  • Ability to analyze application logs (Kibana or similar).
  • Basic scripting or querying skills (SQL, Bash, or PowerShell).
  • Exposure to programming languages such as Python, Java, or JavaScript.
  • Basic understanding of cloud platforms (AWS).
  • Familiarity with microservices, REST APIs, and messaging systems.
  • Strong communication skills and ability to work under pressure.
  • Fluent English (Spanish is a plus).
emagine - Portugal

About emagine - Portugal

emagine is a high-end business & IT consulting company challenging the way businesses leverage high-end expertise.

Enabled by our vast network of expert consultants, we tailor our services to the unique needs of each business, powering progress, solving challenges, and delivering real results.

As the world evolves, scalability becomes increasingly important in modern, technology-driven organizations. And it is around this critical need that emagine stands out with a unique business model and delivery capacity.

With emagine, companies gain the flexibility needed to navigate and succeed in a complex and ever-changing technological landscape. Through a seamless and tailored delivery model, we help you scale your business.

We help organizations across all industries and sectors; these are our services:

• Team extension: Scale with dedicated consultants on time & material

• Nearshoring as a Service: Leverage a fully scalable development department in Poland

• Teams: Power up with a dedicated team to help you build, develop and execute your projects

• Managed Services: Let us tailor and manage your projects, delivering on your specific requirements and needs

emagine was founded in 1989 and has a long track record of delivering expertise and business impact for blue-chip companies across Europe.

Today, we are 900+ permanent employees working from departments in 10 countries. Furthermore, we own three state-of-the-art nearshore centres in Poland and one offshore centre in India.

With 40.000 experts in our network and 4500+ partnered consultants on active contracts, we currently help our 500+ clients worldwide with high-end expertise.

Industry
IT & Software
Company Size
201-500 employees
Headquarters
Lisbon, PT
Year Founded
Unknown
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