At
MH
Hospitality,
we have
created a new
standard for customer service and excellence in the hospitality
industry. An
Omaha-based
hotel development and management
company,
MH Hospitality
properties
deliver comfort and
convenience to both professional and leisure travelers while offering the
modern amenities and atmosphere expected by seasoned clientele.

MH
Hospitality
is seeking an experienced and motivated
Front Office
Manager
to join our team at
Hilton affiliated

Home2 and TRU
by Hilton Omaha.
The
Front Office Manager
will lead the front desk
team by example, emphasizing efficiency while overseeing seamless daily
operations. This role is crucial to the success of the property as our Front
Desk Agents are the face of our hotel, and our
Front Office Manager
will
help cultivate a team of hospitality professionals who are dedicated and
customer-service driven.

We are
committed to developing future hospitality leaders. This role provides a clear
path toward advancement opportunities for highly performing candidates within
our organization. If you are motivated, ambitious, and looking for a new
opportunity in the hospitality field, please apply today for immediate
consideration.

What We
Offer:

• 
  Health, Dental, & Vision Insurance
• 
  401K
• 
  Employee Discount
• 
  Paid Time Off
• 
  Opportunity for Advancement

Job Responsibilities:

• 
  Oversee
  daily front desk operations, including check-ins and check-outs, ensuring
  smooth and efficient guest service
• 
  Lead,
  train, and schedule front desk staff to deliver exceptional guest experiences
• 
  Handle
  guest concerns and resolve issues professionally and promptly
• 
  Maintain
  accurate records of reservations, billing, and front office procedures
• 
  Monitor
  and manage front office budgets, expenses, and payroll
• 
  Ensure
  compliance with brand standards, policies, and procedures
• 
  Collaborate
  with other departments to maximize guest satisfaction
• 
  Monitor
  front office performance and implement service improvements
• 
  Support
  hiring, onboarding, and performance management of front desk staff
• 
  Lead by
  example concerning guest service and conflict resolution issues
• 
  Other
  duties as required

Position
Qualifications:

• 
  Previous
  hotel front desk or management experience is required
• 
  Supervisory
  or management experience is preferred
• 
  Hilton PEP
  and brand experience preferred but not required
• 
  Strong
  leadership, communication, and problem-solving skills
• 
  Exceptional
  attention to detail and financial accuracy
• 
  Ability to
  stand and walk for extended periods
• 
  Ability to
  handle multiple tasks calmly and professionally in a fast-paced environment
• 
  Advanced
  computer skills and proficiency in Microsoft Office products
• 
  Proven
  leadership and team development skills
• 
  Ability to
  lead a diverse team
• 
  Must have a flexible
  schedule to work some weekend