We are seeking a dynamic and guest-focused Front Office Manager to join our management team at Ka'anapali Ali'i located in Lahaina, Hawaii. The Front Office Manager will play a key role in creating exceptional guest & homeowner experiences while leading a high-performing team.
CoralTree Residence Collection is recognized as the outstanding choice for managing premium and luxury residential resorts, vacation homes, and hotels, defined by people with genuine purpose, pride, and a sense of place.
Yearly Annual Salary: $75,000 - $90,000 per year (depending on qualifications)
As a valued member of our team, you'll be eligible for a comprehensive benefits package that includes:
The Front Office Manager reports to the General Manager and is responsible for delivering exceptional experiences by planning and developing programs, resolving guest concerns, ensuring high-quality service for arrivals/departures, and communicating property updates. The role will positively affect improvements in acquisition, retention, and loyalty while working cohesively with property department leaders and corporate office as an integral member of the Ka'anapali Ali'i management team.
The Ka’anapali Ali’i is an equal-opportunity employer. Qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
At CoralTree Hospitality, we create and manage properties that are woven deep into the fabric of each community where we operate, where guests can experience a true sense of place, and find delight and belonging. We deliver distinctive, memorable experiences that celebrate the surroundings, culture and community of each property. We are a collection of uniquely positioned lifestyle hotels and resorts in diverse locations offering extraordinary facilities and services. Our solutions-based approach to boutique and independent hotels, as well as larger brands, elevates the guest experience to one of connection and inspiration.
CoralTree’s focus on the management of one-of-a-kind properties with consistently excellent financial performance is what separates our management company from traditional hotel owners and operators. The goal of CoralTree is to bring value to owners through property performance and culture. We are committed to optimizing the value of every hotel through operational excellence and memorable guest experiences.
